The quality and service continue to decline at this location. I would prefer to order from Double Dave’s, but I have been disappointed about our last 4 orders, ( we order every 4-8 weeks). They continually seem to be unable to follow my delivery orders and the un-uniformed manner in which the pizza is sliced is frustrating. I always request Parmesan, but rarely receive it and delivery drivers never carry it.
After contacting Josh, per the response, still ZERO response!!!!!!!!!!!
If I could give less than one star for each I would! I received an “out for delivery” email at 5:43, than another one at 6:08. I called and spoke with 2 different employees that had no clue when I could expect my order, but blamed the drivers and said it was just remade and sent out….10 minutes AFTER the 2nd delivery notice. When I asked to speak with a manager, there wasn’t one?!? Seriously WORST customer service ever!
AC
Amber Connor
Feb 2, 2026
Worrst management of a local establishment I’ve ever encountered. Brianna was so unprofessional and let us just stand there while chatting with coworkers when trying to order
KJ
Kimberly Jay
Dec 23, 2025
Pizza sat under a warmer for over an hour.
CG
Crystal Garcia
Dec 22, 2025
When I moved to the area, I didn’t realize how much I’d miss the local Austin spots. I honestly never expected to see a DoubleDave’s out here, and it was such a pleasant surprise! Ever since I was a kid, I’ve loved their pepperoni rolls—they’re still just as good.
Pizza isn’t personally my favorite, but my husband and kids absolutely love it, so that says a lot. The salads are always fresh, the Cheesy Stix never disappoint, and when I ask for my wings extra crispy, they always get it right.
I also love that they offer delivery, and everything arrives fresh every time. A huge thank you to the staff for consistently great customer service, and especially to Brianna for her upbeat attitude—it truly makes a difference when you’re busy and just trying to get dinner on the table.
Top-notch customer service all around. We’re so grateful to have a taste of home right here in our community. Keep up the great work, DoubleDave’s team!