Dairy Queen

4.1
849 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
13266 Hwy 29 W, Liberty Hill, TX
78642, United States

Hours

Reviews

4.1
849 reviews
5 stars
489
4 stars
176
3 stars
66
2 stars
43
1 star
75

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the location, noting it as one of the cleanest Dairy Queens they have visited.

Customer Service

Feedback highlighted friendly and cheerful staff, with several customers mentioning exceptional service from specific employees.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were complaints about cold meals and incorrect preparation, suggesting inconsistency in food quality.

Management Issues

Several reviews pointed out problems with management, including poor handling of customer complaints and staff training deficiencies.
  • MN
    Maja Nipper
    1 day ago
    5.0
    We just had Blizzards, I had Butterfinger, my friend had chocolate Minolta, both were outstanding.
  • AV
    A V
    4 days ago
    4.0
    The meal and staff were great. The clientele had grumpy elderly people that wanted peace and quiet. Like why judge and reprimand children for being there when there are literally adorable pages of icecream colored on the walls. There’s also an ice chest full of ice cream which are at eye level for children! It’s literally across the street from a junior high! If the elderly folks who attend the DQ want peace and quiet - they should go somewhere else like the library.
  • AK
    Angelica C Kauffmann-Rogers
    Oct 30, 2025
    5.0
    Absolutely one of the cleanest and nicest dairy Queens I have been to when you go by please give a shout out to Miss Karen She is amazing
  • MM
    Monica Moser
    Oct 27, 2025
    5.0
    Went to Dairy Queen. My order was rung up by the manager. She had to help Rick ring up a free meal card. And I ordered 1 Mini Blizzard Oreo x Reese's $4.49. The meal I ordered was 1 Bacon Cheese Hunr-Buster combo $11.49 Reg Fry and 32 oz Beverage. I saw my meal under the heat lamp sitting for a while. As other customers were getting their order. And they came after me. I received my Blizzard soon after I ordered. Ate it and still my order was under the heat lamp. Rick before he called the manager Miss Sky to help him he was yawning 🥱. Ready to work no. Ready for customer service no. So I said sir to Rick and motioned for him to come to me. He did I asked him if that was my meal under the heat lamp he said yes. He would get it. I said no I want it remade. So it got remade. I spoke up about it. Other customers heard me. I am not his boss. But he needs retraining. 6:10pm. I called Dairy Queen asked to talk to the manager. I talked with Miss Sky. She said she remembered me and helped with the order. She said that I would get some free meal cards or so. She said the managers would talk to Rick about his work and service. I told Miss Sky that Dairy Queen has several good personalities working for the company. They are friendly and kind. And cheerful 😊 I go so much to Dairy Queen. Y neighbors say I have stock in Dairy Queen. I buy Ice Cream cakes for birthdays 🎂 🥳. And for the Senior club members. So I see the staff often. It was a slow time of the day when I got to Dairy Queen 3:49pm. So it should of been so easy to make it go right. So here I am at 937pm
  • CT
    clint thomas
    Oct 16, 2025
    5.0
    I did not expect this level of customer service from a fast food restaurant. Food was great too. Thank you for being to friendly!

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Liberty Hill, TX?

Dairy Queen in Liberty Hill is open daily from 10:00 AM to 11:00 PM.

Where is Dairy Queen located in Liberty Hill?

Dairy Queen is located at 13266 Hwy 29 W, Liberty Hill, TX 78642, USA.