Wingstop

3.9
777 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you’re craving insane flavor and customizable wings, Wingstop Lewisville Hwy 121 is the place to go. Order online for carryout and delivery from Wingstop Lewisville Hwy 121 to get your hands on our classic or boneless wings as well as our tenders. With over 11 iconic flavors, our cooked-to-order wings will satisfy any craving. From Lemon Pepper to Original Hot, our savory flavors will leave you satisfied after every order. Whatever flavors you like, pair them with our hand-cut, seasoned fries and other signature sides like Cajun Fried Corn or Buffalo Ranch Fries.

Location

Wingstop
2305 TX-121 BUS, Lewisville, TX
75067, United States

Hours

Reviews

3.9
777 reviews
5 stars
423
4 stars
138
3 stars
49
2 stars
30
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Allison received multiple commendations for her exceptional customer service, while other staff members were criticized for rudeness and poor attitude.

Food Quality

Many customers reported a decline in food quality, with complaints about undercooked, overcooked, or poorly seasoned wings and fries.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.

Wait Times

Customers frequently mentioned long wait times for orders, both for pickup and delivery, often without updates from staff.
  • AP
    Andrew Phelps
    3 days ago
    2.0
    This is the second time I have ordered the Hawaiian in a eeek and only half of it has sauce. These should not look like this. I am very disappointed that the employees care more about huddling around a phone then making sure there is a quality product going out the door. This is unacceptable.
  • HT
    Heather Tackett
    5 days ago
    5.0
    Food was amazing and service was fast and friendly..
  • AY
    Adarius Young
    Nov 12, 2025
    1.0
    This Wingstop is the worst Wingstop that I have ever dealt with. I have had numerous issues with the DoorDash. I have had numerous issues with the employees being rude,& having attitude, and I will never in life order from this store again they should shut it down and hire all new employees. This store is terrible. I just had the pleasure of dealing with Saira The cashier Who should not be anywhere near a cash register she doesn’t have The skills of good customer service to know Thathelping the customer Is key. Second of all, the assistant manager doesn’t speak English couldn’t even spell me out his name Which is Soiner make that make sens. My issue resulted back on November 1 where my order was placed and I received someone else’s order. They told me to come back to have my order remade. Well today I decided to come back which is 12 days later where I was told Over the phone that they couldn’t help me because the person that took my order wasn’t At work. So I decided to visit the store And after raising hell to get my order, re-cooked because it was paid for A week prior they finally gave me my order. Only for me to get to the house, bite into my chicken for it to be either old or overcooked and honestly, I feel like they re-dropped it back in the grease. So I had to pay another visit to tell them you know what I just want my money back. Sad part about it is me and my wife has had A issue with This store on multiple occasions they need to get some new staff or somebody in there that knows what they’re doing. And actually cares about the customer. Never again
  • NC
    Naomi Caldulgh
    Oct 31, 2025
    1.0
    It’s Friday, so I understand yall are busy.. but, with thy being said - it just shows management isn’t prepared for the rush. For starters called my order in because website, and app weren’t working.. anyways, the worker took my order, told me my total, wait time - and then didn’t say anything lol … I just heard her talking to an employee about another employee who went MIA.. Not only did I get old chicken, it was like yall re-fried my chicken and put the grease in the paper with it. My hot honey chicken didn’t even taste like that, and the Parmesan cheese wasn’t even coated on my wings.. it was laying in the box with grease.. I purchased a meal that was supposed to be for 2, and barely got fries for 1 person … overall food was trash, customer service was trash.
  • CL
    Chip Lowery
    Oct 28, 2025
    5.0
    This location is always good. I made a mess of an order because I am a menace trying to do anything on my phone, and they fixed me right up.

Frequently Asked Questions About Wingstop

What are the operating hours for Wingstop Lewisville Hwy 121?

Wingstop Lewisville Hwy 121 is open daily from 10:30 AM to 1:00 AM.

Does Wingstop Lewisville Hwy 121 offer delivery services?

Yes, Wingstop offers delivery including same-day and no-contact options.