Taco Bell

3.4
950 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 855 W Main St in Lewisville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
855 W Main St, Lewisville, TX
75067, United States

Hours

Reviews

3.4
950 reviews
5 stars
365
4 stars
168
3 stars
141
2 stars
70
1 star
206

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, such as cold items, stale taco shells, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unpleasant odors in the dining area.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect food preparation.

Management Issues

Reviews indicated dissatisfaction with management, citing unhelpful responses to complaints and poor handling of customer issues.
  • MF
    Makailya Ford
    1 day ago
    4.0
    Order nacho fries there weren't fresh fries but they were still good
  • SJ
    Sheila Johnson
    Oct 17, 2025
    5.0
    No more Meximelt so had to order a cheese roll up with pico and sour cream.
  • SB
    Sharice Baxter
    Oct 14, 2025
    1.0
    All around disappointing. I ordered the chalupa meal and they were cold and the shells were soggy and tasted raw instead of crispy like they're supposed to be. The fact that they tell you to order from the kiosk is ridiculous. Add this one to my list of Taco Bells to avoid like the plague.
  • JD
    Jessica Dickstein
    Sep 24, 2025
    2.0
    I have a few problems with my visit. We came in at 10pm and were told we have to move both of our cars because they are getting a truck. If you have to inconvenience your customers like that, ask to get your trucks at a time that you are closed. Also it took an extremely long time for anyone to acknowledge us. Then after we got our food and sat down, we witnessed 2 different people come in to complain about their orders separately. They were also ignored for a very long time. One of the guys said he got somebody else's order and was opening everything to show them. I then saw them take back all the food he touched and they gave it to the correct person. That's extremely unsanitary and they should be ashamed. It also smells like pee in the dining room today but I have never noticed this before so I will give them the benefit of the doubt.
  • AA
    angelica alejo
    Sep 18, 2025
    1.0
    ⭐☆☆☆☆ I had a very disappointing experience at this Taco Bell on Main Street in Lewisville. I ordered a chicken quesadilla and I clearly asked the lady in Spanish to cook it extra, which she did not do. There’s a reason why I ask for it that way — many times the cheese inside is still cold and not melted properly, and unfortunately that’s exactly what happened again. I also asked for sauce with my order, and she didn’t include it either. On top of that, the service was unfriendly — no smile, no kindness, just a bad attitude. It honestly makes me want to ask the lady if she would like to receive her own order the same incomplete way she gave it to me. Of course, the answer would be no — I don’t think anyone would accept being treated that way. I go to restaurants very often, and I’ve noticed this problem is becoming more common: wrong orders and poor customer service. In my own job, I work with clients, and I know if I treated them this way my company would not tolerate it. Customer service should be professional and respectful, no excuses. Management really needs to address this, because no customer deserves to be treated this way.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 855 W Main St in Lewisville?

Taco Bell at 855 W Main St in Lewisville is open daily from 9:00 AM to 5:00 PM, including the drive-through.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell has a drive-through open from 9:00 AM to 5:00 PM every day of the week.