Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 855 W Main St in Lewisville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, such as cold items, stale taco shells, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unpleasant odors in the dining area.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect food preparation.
Management Issues
Reviews indicated dissatisfaction with management, citing unhelpful responses to complaints and poor handling of customer issues.
MF
Makailya Ford
1 day ago
4.0
Order nacho fries there weren't fresh fries but they were still good
SJ
Sheila Johnson
Oct 17, 2025
5.0
No more Meximelt so had to order a cheese roll up with pico and sour cream.
SB
Sharice Baxter
Oct 14, 2025
1.0
All around disappointing. I ordered the chalupa meal and they were cold and the shells were soggy and tasted raw instead of crispy like they're supposed to be.
The fact that they tell you to order from the kiosk is ridiculous.
Add this one to my list of Taco Bells to avoid like the plague.
JD
Jessica Dickstein
Sep 24, 2025
2.0
I have a few problems with my visit. We came in at 10pm and were told we have to move both of our cars because they are getting a truck. If you have to inconvenience your customers like that, ask to get your trucks at a time that you are closed. Also it took an extremely long time for anyone to acknowledge us. Then after we got our food and sat down, we witnessed 2 different people come in to complain about their orders separately. They were also ignored for a very long time. One of the guys said he got somebody else's order and was opening everything to show them. I then saw them take back all the food he touched and they gave it to the correct person. That's extremely unsanitary and they should be ashamed. It also smells like pee in the dining room today but I have never noticed this before so I will give them the benefit of the doubt.
AA
angelica alejo
Sep 18, 2025
1.0
⭐☆☆☆☆
I had a very disappointing experience at this Taco Bell on Main Street in Lewisville.
I ordered a chicken quesadilla and I clearly asked the lady in Spanish to cook it extra, which she did not do. There’s a reason why I ask for it that way — many times the cheese inside is still cold and not melted properly, and unfortunately that’s exactly what happened again.
I also asked for sauce with my order, and she didn’t include it either. On top of that, the service was unfriendly — no smile, no kindness, just a bad attitude.
It honestly makes me want to ask the lady if she would like to receive her own order the same incomplete way she gave it to me. Of course, the answer would be no — I don’t think anyone would accept being treated that way.
I go to restaurants very often, and I’ve noticed this problem is becoming more common: wrong orders and poor customer service. In my own job, I work with clients, and I know if I treated them this way my company would not tolerate it. Customer service should be professional and respectful, no excuses.
Management really needs to address this, because no customer deserves to be treated this way.
What are the operating hours for the Taco Bell at 855 W Main St in Lewisville?
Taco Bell at 855 W Main St in Lewisville is open daily from 9:00 AM to 5:00 PM, including the drive-through.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell has a drive-through open from 9:00 AM to 5:00 PM every day of the week.
Can I order online or via a mobile app for pickup or delivery from this Taco Bell?
Yes, you can order ahead online or on the mobile app for pickup at the restaurant or get your order delivered.
What payment methods are accepted at Taco Bell on W Main St?
This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of food and beverages does this Taco Bell serve?
The menu includes tacos, burritos, combos, breakfast items, drinks & sweets, and sides, featuring brands like Mountain Dew, Pepsi, Dr Pepper, and Cinnabon.
Is this Taco Bell location family-friendly and equipped for dine-in customers?
Yes, this Taco Bell welcomes families and children, has seating and restrooms, and offers dine-in, takeout, delivery, and drive-through services.
Which nearby restaurants can I visit around Taco Bell at 855 W Main St in Lewisville?
Nearby options include Taco Cabana and Pollo Campero for Mexican and Latin American cuisine, Dairy Queen for ice cream and fast food, Cicis Pizza for pizza and buffet, and Fred's Downtown Philly for sandwiches.
Are there financial services near this Taco Bell location?
Yes, you have Ria Money Transfer - PLS Check Cashers, Coinme ATMs for currency exchange, and PLS Check Cashers nearby for check cashing and payday loans.
What retail and service stores are close to Taco Bell on W Main St?
Nearby retail includes Payless ShoeSource for shoes and clothing, Petco for pet supplies and services, and DJ's Cheaper Cigarette for tobacco and e-cigarettes.
Are there healthcare and urgent care facilities near the Taco Bell at 855 W Main St?
Yes, nearby healthcare options include Baylor Scott & White Urgent Care Lewisville, PrimaCare Medical Center, Smiley Dental and Orthodontics, and NextCare Urgent Care.