Taco Bell

3.1
503 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 731 Hebron Parkway in Lewisville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
731 Hebron Parkway, Lewisville, TX
75057, United States

Hours

Reviews

3.1
503 reviews
5 stars
157
4 stars
84
3 stars
66
2 stars
37
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, stale items, and unsatisfactory preparation.

Cleanliness

Customers expressed concerns about the cleanliness of the dining area and bathrooms, with some describing them as dirty and unsanitary.

Staff Attitude

While some reviews praised friendly staff, others highlighted instances of unprofessional behavior and lack of care from employees.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect food preparation.
  • RT
    Rylynn Trivett
    3 days ago
    5.0
    It was my birthday & I had got a free baja on the app. Never tried before , but super good. I wanted to say though , i’m greatful the people told me happy birthday and served me w a smile. I just moved her and celebrated by myself w a free blast. So thank you.
  • NS
    no spams
    Nov 10, 2025
    1.0
    The girl in the drive-through was nasty, rude, and didn't even acknowledge me when I tried to tell her she gave me the wrong order. She rang me up for a large nacho fry instead of what I asked for. I let her know that it didn't look right on the screen, but she ignored me and put the order through anyways. I pulled up to the window to pay and asked if she could ring me up for what I actually wanted, but she said that I should've corrected her earlier, did not refund me, and kept side-eying me when I walked inside to redo my order. I ended up paying even more for the item I actually wanted. She didn't even call me up to give me my order even though there was only one other customer in the store, but instead gestured me over with her chin and went back behind the counter like nothing happened. The place was also very unhygienic inside- will not be coming again. This place needs to rethink who they hire.
  • RK
    Rasheedah King
    Oct 20, 2025
    1.0
    I stood at the counter and no one would wait on me. They saw me because they handed a cup to a lady that was in front of me who came in after me. I saw one young lady mop the floor and after she finished mopping and didn't change gloves she still didn't offer any help
  • JJ
    Jonathan
    Oct 14, 2025
    1.0
    As always the food was good. However the customer service was concerning. The employees refused to acknowledge I was even at the counter. And when the lady finally did acknowledge me, she walks outside to where I was standing, And insisted that I use a self served kiosk and scroll through a bunch of menu items to try to figure out what I wanted for lunch. When I asked why we had to use this and if the other cash register was not working, she very rudely told me because "I'm not allowed to use it!" "You are supposed to use the kiosk to make your order, not me!"
  • EW
    Ebonie Washington
    Oct 10, 2025
    1.0
    They nasty and lazy as hell. They don’t care. Customer service and food is awful. Not going back.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Hebron Parkway in Lewisville?

The drive-through at Taco Bell on Hebron Parkway is open daily from 9:00 AM to 3:00 AM.

Where is Taco Bell located in Lewisville, TX?

Taco Bell is located at 731 Hebron Parkway, Lewisville, TX 75057, United States.