Subway

2.3
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lewisville Subway® Restaurant at 729 Hebron Pkwy. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
729 Hebron Pkwy., Lewisville, TX
75057, United States

Hours

Reviews

2.3
248 reviews
5 stars
59
4 stars
19
3 stars
12
2 stars
11
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a poor customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of online orders.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and poorly maintained facilities, including dirty restrooms and unkempt food preparation areas.

Staffing Issues

Customers noted that the location often appears understaffed, leading to slow service and long wait times.

Food Quality

Feedback indicated dissatisfaction with portion sizes and food quality, with many customers feeling that their sandwiches were poorly made.
  • DP
    Diya Patel
    Dec 18, 2025
    1.0
    I just came to the subway and I ask for a veggie sandwich the old man was bit rude and when I asked them to add a sub crunch he said they don’t have it when it was right in front of the veggie line I own multiple subway in Tulsa and I cannot accept this kind of behavior the service is so bad the owner or the manager really needs to talk to their employees
  • NS
    Nathaniel Shadaux
    Nov 6, 2025
    1.0
    They lie about the scanner being broken for coupons so they can retain money for there franchise and then put the smallest amount of meat ever on the sandwiches. I still ordered on my app and she got upset. The green light in the photo shows the scanners on and working.
  • SS
    Scrim
    Oct 31, 2025
    1.0
    Terrible service
  • JB
    Jasmine Bell
    Oct 25, 2025
    1.0
    I’m at Subway at 9:48 PM, and the store hours are clearly listed as 9 AM to 10 PM. However, the store is closed 13 minutes before the scheduled closing time. If someone wanted to enter the store at 9:50 PM, they should be able to do so, but the store is locked, and the open sign is still displayed. Despite the store being closed at 9:48 PM, as per the hours of operation, I’m quite confused. Logically, if someone wanted to enter, they shouldn’t be able to. It’s very frustrating. I don’t understand how you guys manage to stay open.
  • NZ
    Noor Zulquarnain
    Oct 18, 2025
    1.0
    Very disappointed with the customer service. This was my first visit, and I’ll definitely never come back.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lewisville, TX?

Subway is located at 729 Hebron Pkwy., Suite 230, in the Lakepointe Towne Crossing West area of Lewisville, TX 75057.

What are the operating hours of the Subway at 729 Hebron Pkwy.?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.