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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lewisville, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 175 N. Valley Parkway for the ultimate SONIC experience!
Numerous customers reported long wait times and poor service, with some experiencing rudeness from staff and managers.
Order Accuracy
Many reviews indicated frequent issues with incorrect orders, including wrong sizes and missing items.
Food Quality
While some customers enjoyed the food, others criticized the quality, particularly the burgers and certain menu items being greasy or poorly prepared.
Staff Performance
Customer experiences varied widely, with some praising individual staff members for excellent service while others noted a lack of attentiveness from the team.
BE
Briseida Estrada
Jan 5, 2026
1.0
Order a pretzel and mozzarella sticks and had no condiments in the bag no cheese sauce or marinera and my ocean water didn’t taste like one
KK
Kenny
Dec 19, 2025
1.0
Had to leave because it was taking over 20 minutes for just a route 44 drink. Ended up asking for a refund and leaving. Franchise is short staffed. Go to the one off Justin Rd. Place is managed poorly.
MW
melissa wilson
Aug 7, 2025
1.0
Waited 15 minutes for my order to be taken after pressing the button. No one came on the speaker. Could hear the 2 cars that pulled up after me having their orders taken right away. Moved stalls and waited another 5 minutes and still nothing.
Could see the employees just playing around inside. Multiple made eye contact with me then went back to playing.
JC
Joel Carazo
Jan 22, 2023
1.0
I decided to eat an ice cream cone with my family and where the employee brought the order in my hand, I wonder a few moments before where he could have had his hands?????