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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lewisville is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported rude or unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a significant issue with order fulfillment.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality and portion sizes, suggesting a decline in standards.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and restrooms, contributing to an overall negative impression.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with long wait times reported by multiple customers.
BM
Benjamin Mogendi
2 days ago
5.0
The Sip Club subscription is totally worth it if you have a Panera close to home.
BK
Bryan Kim
Oct 28, 2025
1.0
I visited Panera Bread this morning to pick up my sandwich order, but unfortunately had a very disappointing experience.
When I entered the store and greeted the staff, no one responded.
When I mentioned that I was there to pick up my order, the employee spoke to me in a rather irritated tone and told me to go to the pickup area.
My order was originally placed for drive-thru pickup, but since no one was at the drive-thru station, I asked if I could pick it up inside instead. The employee again responded rudely, telling me to “go over there.”
At the pickup zone, when I gave my name, the staff member handed me the bag by tossing it toward me, which felt very disrespectful.
I understand that mornings can be busy and tiring for staff, but customers still deserve to be treated with basic courtesy and respect.
This experience left me very disappointed and made me reconsider visiting this location again.
I hope management will look into this matter and ensure that better customer service standards are maintained in the future.
Thank you.
LJ
Lorraine Jenkins
Oct 19, 2025
1.0
I ordered two turkey sandwiches for my grandkids with no onions they put onions on it 😭 and when we called to tell them they said just scrape the onions off my grandkids are allergic to onions child endangerment
TJ
Tom Jenkins
Oct 17, 2025
1.0
Mayday order with no onion 🧅 grandkids have allergies they put onion on it and then tell me you could just wipe it off 😭 child endangerment allergies mistakes like that are deadly does Panera know
KP
Kelly Parker
Oct 13, 2025
5.0
Lovely customer service, great staff, fresh food! Thank you Areyel!!
Does Panera Bread in Lewisville accept reservations?
No, Panera Bread in Lewisville does not accept reservations.
What are the operating hours for Panera Bread Lewisville?
Panera Bread Lewisville is open daily from 7:00 AM to 10:00 PM.
Does Panera Bread Lewisville offer delivery services?
Yes, delivery is available every day from 7:00 AM to 10:00 PM at Panera Bread Lewisville.
Can I order online for pickup or delivery at Panera Bread Lewisville?
Yes, you can order online for delivery or order ahead for Rapid Pick-Up on Panera's website or app.
What payment methods are accepted at Panera Bread Lewisville?
Panera Bread Lewisville accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread Lewisville have a drive-thru service?
Yes, Panera Bread Lewisville offers a drive-thru for your convenience.
What types of meals are served at Panera Bread Lewisville?
Panera Bread Lewisville serves breakfast, lunch, brunch, and dinner.
What is the dining atmosphere at Panera Bread Lewisville?
The attire is casual, and the environment is warm and welcoming with complimentary Wi-Fi.
Which nearby restaurants can I visit before or after dining at Panera Bread Lewisville?
Nearby restaurants include Taco Cabana for Mexican food, Spring Creek Barbeque for American barbecue, and Oasis Cafe for coffee and casual dining.
What nearby stores can I explore while visiting Panera Bread Lewisville?
You can visit nearby stores such as Vitamin Shoppe for health supplements, JCPenney for clothing and department store shopping, and Perfumania for perfumes.