Panera Bread

3.8
1362 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lewisville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
595 E Round Grove Rd, Lewisville, TX
75067, United States

Hours

Reviews

3.8
1,362 reviews
5 stars
655
4 stars
293
3 stars
127
2 stars
82
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a significant issue with order fulfillment.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality and portion sizes, suggesting a decline in standards.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, contributing to an overall negative impression.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, with long wait times reported by multiple customers.
  • BM
    Benjamin Mogendi
    2 days ago
    5.0
    The Sip Club subscription is totally worth it if you have a Panera close to home.
  • BK
    Bryan Kim
    Oct 28, 2025
    1.0
    I visited Panera Bread this morning to pick up my sandwich order, but unfortunately had a very disappointing experience. When I entered the store and greeted the staff, no one responded. When I mentioned that I was there to pick up my order, the employee spoke to me in a rather irritated tone and told me to go to the pickup area. My order was originally placed for drive-thru pickup, but since no one was at the drive-thru station, I asked if I could pick it up inside instead. The employee again responded rudely, telling me to “go over there.” At the pickup zone, when I gave my name, the staff member handed me the bag by tossing it toward me, which felt very disrespectful. I understand that mornings can be busy and tiring for staff, but customers still deserve to be treated with basic courtesy and respect. This experience left me very disappointed and made me reconsider visiting this location again. I hope management will look into this matter and ensure that better customer service standards are maintained in the future. Thank you.
  • LJ
    Lorraine Jenkins
    Oct 19, 2025
    1.0
    I ordered two turkey sandwiches for my grandkids with no onions they put onions on it 😭 and when we called to tell them they said just scrape the onions off my grandkids are allergic to onions child endangerment
  • TJ
    Tom Jenkins
    Oct 17, 2025
    1.0
    Mayday order with no onion 🧅 grandkids have allergies they put onion on it and then tell me you could just wipe it off 😭 child endangerment allergies mistakes like that are deadly does Panera know
  • KP
    Kelly Parker
    Oct 13, 2025
    5.0
    Lovely customer service, great staff, fresh food! Thank you Areyel!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Lewisville accept reservations?

No, Panera Bread in Lewisville does not accept reservations.

What are the operating hours for Panera Bread Lewisville?

Panera Bread Lewisville is open daily from 7:00 AM to 10:00 PM.