Feedback on customer service is mixed; while many praised the friendly and accommodating staff, others reported rude behavior and poor service experiences.
Food Quality
Overall, customers enjoyed the food, particularly the sandwiches, but there were complaints about incorrect orders and quality inconsistencies.
Speed of Service
Many reviews highlighted slow service, especially during busy times, contradicting the brand's reputation for 'freaky fast' delivery.
Cleanliness
Several customers noted cleanliness issues at this location, particularly in the dining area and bathrooms.
Order Accuracy
There were multiple reports of incorrect orders and missing items, indicating a need for better attention to detail.
MR
Michael Robbins
3 days ago
5.0
Our family stopped by today. The staff were really friendly, it was clean and the food was great!
EN
Eric N
Dec 22, 2025
5.0
Very warm and welcoming staff. Ordered toasted sandwiches and all came out hot. Food was good and staff friendly. Great place to grab a quick bite.
KD
Kashawni Dirks
Dec 9, 2025
1.0
Looked up hours before we went (Tuesday) and said it closes at 10pm. Showed up at 9pm and it was closed!!! Disappointing.
RS
Riley Sullivan
Dec 3, 2025
5.0
Good and quick.
JH
Josh Hannan
Nov 15, 2025
5.0
I went through the drive through for a quick order and asked for a pickle extravaganza and got it! (No pun intended) great service, great people, great food. Thanks Brotatochips!