Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 859 Sh 121 in Lewisville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers reported inconsistent food quality, with issues such as undercooked fries, incorrect toppings, and cold burgers.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, slow order fulfillment, and lack of attention to customer needs.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food received, leading to dissatisfaction.
Staff Friendliness
Despite some negative experiences, several customers praised the friendliness and helpfulness of certain staff members.
Cleanliness
Multiple reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
SC
Shelby C
Nov 17, 2025
5.0
Ms SQ is so polite, friendly and hard working. I remember Five Guys from when the brothers opened their little burger stands. Ms SQ epitomizes their commitment to service. This location is my favorite burger and fry!!!
I hope leadership commends her for strong customer service!!
PP
Patrick Poe
Oct 26, 2025
4.0
Awesome fries and hamburger. Service was great and we loved the great window seating in the restaurant. The only reason it's not a 5 star rating was the price.
DD
Dee
Oct 24, 2025
4.0
It’s really dirty inside, staff was nice, food was the usual.
LJ
Liz Jenkins-Austin
Oct 14, 2025
2.0
Five Guys has always been my go to for a good burger. Not anymore. I ordered a burger with mustard and it said mustyon the order ticket but it had ketchup on it. I took it back to the store although it was exchanged but I should have been compensated. I was never offended compensation. The new burger had so much mustard on it it was not edible, the bun was not grilled it was horrible.
MR
MIGUEL RAMOS
Oct 11, 2025
1.0
Extremely salted, I can’t finish my fries that’s the worst place for burgers in Lewisville, really we put the fries in the trash 🤮😭
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Lewisville accept reservations?
No, Five Guys Lewisville does not accept reservations.
What are the operating hours of Five Guys Lewisville?
Five Guys Lewisville is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys Lewisville?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering system.
Does Five Guys Lewisville offer in-store pickup?
Yes, they offer in-store pickup services.
What types of payment does Five Guys Lewisville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys Lewisville wheelchair accessible?
Yes, the restaurant has a wheelchair accessible entrance and restroom.
Are there gluten-free options available at Five Guys Lewisville?
Yes, buns and some condiments contain gluten but sandwiches can be ordered without buns using wraps or bowls; cross-contamination risk exists.
What nearby dining options are there besides Five Guys?
Nearby dining options include Starbucks, Starwood Diner, VertsKebap, Steak 'n Shake, Buffalo Wild Wings, Sweet Basil, Z Thai Restaurant, BJ's Restaurant & Brewhouse, King Ramen & Dumpling, Chipotle Mexican Grill, Rockfish Seafood Grill, and Corner Crab.
Are there any nearby automotive services close to Five Guys Lewisville?
Yes, nearby automotive services include Take 5 Oil Change, TeslaWerks for car window tinting, and Dynamic Dent Removal for automotive repairs.
What shopping or professional services are located near Five Guys Lewisville?
Nearby shopping and services include Guitar Center (musical instruments), Sleep Experts (mattress and furniture), European Wax Center (skin care and waxing), All Cuts (hair salon), Geek Squad and Best Buy (electronics), Spy Centre (electronics), Vista Ridge Marketplace (shopping center), and LibertyX Bitcoin ATM.