Chipotle Mexican Grill

3.8
1088 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Vista Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2605 S Stemmons Fwy, Lewisville, TX
75067, United States

Hours

Reviews

3.8
1,088 reviews
5 stars
532
4 stars
236
3 stars
89
2 stars
50
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, leading to frustration.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged on their meals.

Food Quality

While some customers praised the food as fresh and flavorful, others reported issues with food quality, including stale chips and improperly cooked ingredients.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling.

Management Issues

Several customers expressed dissatisfaction with management, citing rude behavior and inadequate responses to complaints.
  • JD
    Joan Davis
    Nov 9, 2025
    5.0
    Rice bow, love it.
  • JJ
    Jeon
    Oct 3, 2025
    2.0
    Definitely a below mediocre location. Poor service from the start. Look at how tiny the hurrito is still when i asked for more rice and cheese. Disgrace! $12 burrito that barely even fills you up, but a corporate ceo probably makes millions off of these decisions.
  • GA
    gerardo alvarado
    Sep 24, 2025
    5.0
    Always empty stomach with the small portions 😆 seriously
  • LG
    Laura Gonzales
    Sep 20, 2025
    5.0
    I'm obsessed with Chipotle! Their burritos are always fresh, flavorful, and made exactly to my liking. The service is quick and friendly, making it my go-to spot for a delicious meal!
  • CC
    Christian
    Sep 14, 2025
    4.0
    I asked a question and the person didn't know the answer and didn't ask someone else for the answer. People serving food also touched my food with someone else's. Food was delicious here though.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Vista Ridge?

Chipotle Mexican Grill at Vista Ridge is open every day from 10:45 AM to 10:00 PM.

What types of cuisine does Chipotle Mexican Grill at Vista Ridge offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, focusing on Mexican-style fast-casual food.