Brand Certified
Chipotle Mexican Grill
3.7(1108 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
5040 State Highway 121, Lewisville, TX
75056, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(972) 370-0005
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/lewisville/5040-state-highway-121?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2851
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle The Colony is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.7
1,108 reviews
5 stars
513
4 stars
238
3 stars
106
2 stars
56
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff vary widely, with some praising friendly service while others report rudeness and lack of attentiveness.
Portion Sizes
Many customers express dissatisfaction with portion sizes, noting they are often stingy or inconsistent.
Food Quality
While some reviews highlight fresh and delicious food, others report issues such as undercooked rice, hair in food, and poor meat quality.
Cleanliness
Several customers mention cleanliness issues, including dirty tables and unsanitary conditions in the kitchen.
Management Issues
There are complaints about management's responsiveness and attitude, with some customers feeling dismissed or poorly treated.
- BRBrian RogersFeb 17, 20261.0This is by far the WORST Chipotle location. Your staff is trash. Every time I get a burrito, it's literally 70% rice and that's mostly what I taste. Idk if you've changed your policy on protein portions as well because I hardly have any steak. If you're trying to compensate for inflation, then raise your prices and quit being so cheap! This is the 4th time ive ran into this issue. Please train your staff or get rid of your management team!
- KMKayla MorrisonFeb 11, 20261.0This has to be the WORST Chipotle location in this area. Everytime I order from them, there’s something missing. Last time they literally gave me like 5 pieces of steak. This time no guacamole but two sour creams on the side. If the app didn’t make me order from them because they are the closest, they’d never get my business again. But seriously do better.
- JJes *Jan 4, 20261.0Went in to order a Kids Quesadilla and halfway through them making it, the manager said No to the worker trying to make it. I just looked at videos and they can make quesadillas. Look at your menu.
- ACangie crozierDec 16, 20253.0I have to say this is the 3rd time I have been to Chipotle and it just doesn’t get any better. I wish I could say it does.. the people aren’t enthusiastic, the food is marginal and I just can’t go back..
- AWAbbe WeatherfordDec 15, 20254.0Love me some Chipotle & the service here is great, but the brown and white rice are 4/5 times undercooked. Mine was on the verge of crunchy today.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I expect at Chipotle Mexican Grill in The Colony?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Lewisville, TX?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in The Colony offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Can I order food online from this Chipotle location?
Yes, you can order online through their website or the Chipotle app using the provided links.
How can I contact Chipotle Mexican Grill in The Colony for inquiries or support?
You can call them at +1 972-370-0005 or email TX.2851.TheColony@chipotle.com.
Is Chipotle in The Colony welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive to all guests.
Where is Chipotle Mexican Grill located in Lewisville?
It is located at 5040 State Highway 121, Denton area, Lewisville, TX 75056, USA.
What nearby Mexican restaurants can I visit around Chipotle Mexican Grill?
Nearby Mexican restaurants include Salsarita's Fresh Cantina, offering more Mexican fast food options.
Are there any optometry or eye care services near Chipotle in The Colony?
Yes, Visionworks and Switalski Eye Care, both offering optometrist and eye care services, are nearby for your eye health needs.
What are some places near Chipotle Mexican Grill for mobile phone or telecommunications needs?
Verizon and T-Mobile are nearby mobile phone stores where customers can manage their telecommunications needs before or after dining at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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