Chipotle Mexican Grill

4.0
1057 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle North Lewisville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
722 W Main St, Lewisville, TX
75067, United States

Hours

Reviews

4.0
1,057 reviews
5 stars
578
4 stars
207
3 stars
100
2 stars
43
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold meals, bland flavors, and improper portion sizes.

Cleanliness

Several reviews highlighted concerns about cleanliness, with reports of dirty tables and unsanitary conditions in the restaurant.

Portion Sizes

A recurring theme was the inconsistency in portion sizes, with many customers feeling shortchanged on meat and other ingredients.

Overall Experience

While some customers had positive experiences, a significant number reported disappointment, leading to a decline in overall satisfaction.
  • SS
    slowmoe65
    Dec 22, 2025
    1.0
    I visited Chipotle and ordered a bowl. The rice was extremely sticky, to the point that the employee had to scoop it out with her hand. I asked for chicken, only about half a scoop was added. Due to the overall experience, we chose to just leave.
  • TI
    trinity ishida
    Dec 21, 2025
    5.0
    Went in tonight and had one of my best experiences at chipotle. Hannah gave us excellent service and made the best bowls we have ever had. She was very kind and will be the reason I revisit this location. Thank you hannah for your great service tonight.
  • HH
    Hannah Henry
    Dec 1, 2025
    5.0
    so clean and employees are so nice
  • RB
    R B
    Nov 25, 2025
    1.0
    I recently visited this Chipotle location and had a very disappointing experience. I ordered a vegetarian burrito bowl, but I was given beef instead. When I brought it to the staff’s attention, no one—including the manager—offered an apology. Instead, I was told in an arrogant tone that “contamination can happen” and that it is “quite often possible,” as if it’s something customers should expect. As someone who orders vegetarian food, this is extremely concerning. Food contamination is a serious issue, and dismissing it so casually shows a lack of respect for customer dietary preferences and health concerns. The manager’s attitude was especially unprofessional. Rather than acknowledging the mistake, she simply asked if she should “remake a fresh one,” with no sense of responsibility or concern. This experience raises serious questions about food handling, training, and customer service at this location. I hope upper management reviews this incident and ensures proper standards are followed, especially regarding cross-contamination and customer communication.
  • SL
    Smile All language
    Nov 24, 2025
    1.0
    Nobody help 😭

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in North Lewisville?

Chipotle Mexican Grill in North Lewisville is open Monday through Sunday from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Lewisville, TX?

It is located at 722 W Main St, Denton, Lewisville, TX 75067, across Main from Sam's and Walmart.