Chipotle North Lewisville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer experiences with service varied widely, with some praising friendly staff while others reported rudeness and lack of attention.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold meals, bland flavors, and improper portion sizes.
Cleanliness
Several reviews highlighted concerns about cleanliness, with reports of dirty tables and unsanitary conditions in the restaurant.
Portion Sizes
A recurring theme was the inconsistency in portion sizes, with many customers feeling shortchanged on meat and other ingredients.
Overall Experience
While some customers had positive experiences, a significant number reported disappointment, leading to a decline in overall satisfaction.
SS
slowmoe65
Dec 22, 2025
1.0
I visited Chipotle and ordered a bowl. The rice was extremely sticky, to the point that the employee had to scoop it out with her hand. I asked for chicken, only about half a scoop was added. Due to the overall experience, we chose to just leave.
TI
trinity ishida
Dec 21, 2025
5.0
Went in tonight and had one of my best experiences at chipotle. Hannah gave us excellent service and made the best bowls we have ever had. She was very kind and will be the reason I revisit this location. Thank you hannah for your great service tonight.
HH
Hannah Henry
Dec 1, 2025
5.0
so clean and employees are so nice
RB
R B
Nov 25, 2025
1.0
I recently visited this Chipotle location and had a very disappointing experience. I ordered a vegetarian burrito bowl, but I was given beef instead. When I brought it to the staff’s attention, no one—including the manager—offered an apology. Instead, I was told in an arrogant tone that “contamination can happen” and that it is “quite often possible,” as if it’s something customers should expect.
As someone who orders vegetarian food, this is extremely concerning. Food contamination is a serious issue, and dismissing it so casually shows a lack of respect for customer dietary preferences and health concerns. The manager’s attitude was especially unprofessional. Rather than acknowledging the mistake, she simply asked if she should “remake a fresh one,” with no sense of responsibility or concern.
This experience raises serious questions about food handling, training, and customer service at this location. I hope upper management reviews this incident and ensures proper standards are followed, especially regarding cross-contamination and customer communication.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in North Lewisville?
Chipotle Mexican Grill in North Lewisville is open Monday through Sunday from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lewisville, TX?
It is located at 722 W Main St, Denton, Lewisville, TX 75067, across Main from Sam's and Walmart.
Does Chipotle North Lewisville offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle North Lewisville?
You can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients according to their 'Food with Integrity' philosophy.
What payment methods are accepted at Chipotle in North Lewisville?
Chipotle accepts credit cards and also offers gift cards for purchase.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and is inclusive to all guests.
What nearby food options are there around Chipotle North Lewisville?
Nearby food options include Chick-fil-A, Hawaiian Bros Island Grill, Panda Express, McDonald's, Blimpie, Whataburger, Dutch Bros Coffee, and Dave's Hot Chicken.
Are there any convenient services near Chipotle such as ATMs or gas stations?
Yes, nearby services include Coindawg Bitcoin ATM, Bank of America ATM, and Shell gas station with convenience store.
What fitness and health-related places are close to Chipotle Mexican Grill in North Lewisville?
Close fitness and health places include 24 Hour Fitness, Lewisville Boxing Club, Fyzical Therapy & Balance Centers - North Texas, Mobility Healthcare, Asthma and Allergy Center, and My Eyelab.