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Brand Certified

Arby's

3.6
(941 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
220 Round Grove Road, Lewisville, TX
75067, United States

Hours

Reviews

3.6
941 reviews
5 stars
377
4 stars
225
3 stars
119
2 stars
60
1 star
160
  • JP
    Jordan Patton
    Mar 5, 2026
    1.0
    Ordered through DoorDash. This place is the slowest store on DoorDash and actively strives to make the sandwiches as messy as possible. I have more red ranch on my hands and wrapper than I think actually on the sandwich. Wouldn’t recommend this place.
  • SM
    samantha martinez
    Mar 5, 2026
    5.0
    Had a great experience here! The restaurant was clean, the food was fresh, and everything came out quickly. Teresa helped me during my visit and she was very friendly, patient, and had great customer service. She made the whole experience really pleasant. I definitely recommend this location and will be coming back!
  • DV
    Desiree Verastegui
    Feb 12, 2026
    1.0
    It seems really unfortunate to have to leave a review like this on here, especially cause I work in retail/restaurant industry and I know how unfair customers can be but goodness gracious. The drive through Team Member has no reason to be unpleasant the way she is. If I was a rude customer I would understand by all means some attitude, but I was simple and straight to the point without any sort of disrespect. She on the other hand was extremely unnecessary to say the least. She rushes your order, she speaks in an unnecessary loud voice, she doesn’t come off as helpful in any sort of way. At the window I asked for Arby’s sauce and she cut me off and said it’s in the bag. I am very grateful to see it was put in the bag, but I cannot possibly assume that employees would put sauce in an order when I customer didn’t ask for it. I go to this location often and it’s very unfortunate to see that this employee makes you not want to come back. I really like the food but having an unpleasant employee with an overtly unfriendly/unnecessary attitude and tone of voice makes it extremely difficult. This is like the fourth time this has happened, and every time I would give her the benefit of the doubt, but this is just too many times. If you are not happy I really do understand but you don’t have to let it out on strangers. She would not appreciate that behavior if she received it, so why be a hypocrite and treat others as such? I even went back to see other reviews to see if I was imagining it all, but a lot of them express the same concern. It’s very unfortunate that more than three people share this experience and there is no sort of accountability on the side of the company. I hope this gets resolved soon.
  • AH
    Angela H
    Feb 12, 2026
    5.0
    Fantastic service today. Food was prepared in a timely manner. Highly recommend this location.
  • BF
    Bita Foroughi
    Feb 3, 2026
    1.0
    I always order Jamoca shake at Arby's since they taste wonderful! I ordered one jamoca shake here today, and this is what I got!!! Vanilla shake instead! I told the lady in drive thru that this is not what I want! She tried to make Jamoca several times and still it was white like Vanilla shake. Poor lady gave it to me and said our machine is not working but I added Jamoca syrup in it. You can try it. I tried! No taste but Vanilla shake!!

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Certified March 08, 2026Yext Knowledge Graph
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