McDonald's

3.4
1020 reviews
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Business Details

605 College Ave, Levelland, TX
79336, United States
(806) 894-6984
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 College Ave, Levelland, TX
79336, United States

Hours

Reviews

3.4
1,020 reviews
5 stars
358
4 stars
191
3 stars
178
2 stars
88
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service from staff, with many experiences highlighting long wait times and incorrect orders.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, indicating a consistent issue with order accuracy.

Food Quality

While some customers praised the food as hot and fresh, others reported issues with cold or poorly prepared items, suggesting inconsistency in food quality.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.

Customer Experience

Overall, the customer experience varied widely, with some enjoying their visits while many expressed frustration over service and order issues.
  • NS
    Neimiah Sanchez
    Dec 12, 2025
    1.0
    Drive thru order was missing a burrito. Rude service like always. Multi billion dollar company and wants my change for Ronald McDonald!
  • PP
    player play
    Dec 7, 2025
    1.0
    Ordered 4 hot chocolates and was told to move forward after waiting 5 minutes for the simple drinks 3 meals where made before mine and the manager gave me a refund in cash not my credit card i paid with and threw the change at me, that is very low standards for a manager when the hot chocolates would have been way faster to make than argue with a customer in front of customers
  • AA
    Alma Avalos
    Dec 7, 2025
    5.0
    Great friendly service
  • DD
    David
    Dec 7, 2025
    5.0
    One of the best McDonald's that I have visited.
  • LH
    Lee Hernandez
    Dec 6, 2025
    1.0
    I was in the drive thru for over 20 minutes the line was so long. Once we get to the drive thru to order we are there for another 10 minutes and the other side of the drive thru has taken 3 orders and we are still waiting. I say hello, employee says hold on then we wait again while the next drive thru is taking orders mind you there is a long line behind us. Finally i say hello again and they are rude and ask what we want and we say 2 grinch meals then they say we are out. Funny thing my friend goes to McDonalds at 8pm and gets a grinch meal. Sad thing is there are always so rude and still have business because this is a small town and we do not have many options on fast food and that is the only way they stay in business
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Levelland, TX?

McDonald's in Levelland, TX is open 24 hours a day, 7 days a week.

Does McDonald's Levelland offer drive-thru service?

Yes, the drive-thru at McDonald's Levelland is open 24/7 for your convenience.