McDonald's

3.4
1011 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 College Ave, Levelland, TX
79336, United States

Hours

Reviews

3.4
1,011 reviews
5 stars
352
4 stars
191
3 stars
178
2 stars
88
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot items, others complained about cold, stale, or improperly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant, impacting the overall dining experience.

Speed of Service

Customers experienced long wait times, particularly during drive-thru and curbside orders, leading to frustration.
  • DD
    DayDay
    5 days ago
    1.0
    Bad service I went into McDonald’s drive through to buy 3 meals for me and my friends and I asked the lady named Karen to put it in 3 separate bags and she put all the food in one bag and put 3 small bags in the bag it’s messed up that they dont do nice gestures for us customers when we asked like come on I worked for McDonald’s before they shouldn’t be that lazy to put food in separate bags
  • LR
    Liberty RL
    Nov 9, 2025
    2.0
    Some orders can have a long wait time. Morning shift is excellent and on point most of the time. Evening shift is terrible, often times neglecting customers walking in.
  • CR
    Ceara Rodriquez
    Nov 6, 2025
    1.0
    If im going to be charged for things then I damn well expect to get them. Its never just once or twice. Its 24/7 each and every freaking order that yall think its cute to screw your customers. And im sick and freaking tired of it. Add all those times up then it becomes alot more freaking money. .40 for tomatoes and this is what I get 😒, one tine quarter sized slice of tomato. Same for lettuce and I get 10 little shredded. Its pathetic.
  • NA
    N A
    Oct 23, 2025
    1.0
    HORRIBLE customer service I wouldn’t dine in at all or even try to interact with anyone that works there. The food is decent for a what it is and okay for the pricing but sometimes things are forgotten or done incorrectly.
  • DJ
    Dane Stone (Jsnake89)
    Oct 23, 2025
    1.0
    Stood at the counter for four minutes had an employee clocking out whistle to the back. Manager looked at me and ignored me. Terrible service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Levelland, TX?

McDonald's in Levelland, TX is open 24 hours a day, 7 days a week.

Does McDonald's Levelland offer drive-thru service?

Yes, the drive-thru at McDonald's Levelland is open 24/7 for your convenience.