Location.com logo
Brand Certified

McDonald's

3.4
(1031 reviews)

Business Details

605 College Ave, Levelland, TX
79336, United States
(806) 894-6984
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 College Ave, Levelland, TX
79336, United States

Hours

Reviews

3.4
1,031 reviews
5 stars
362
4 stars
191
3 stars
177
2 stars
89
1 star
212

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and dissatisfaction with food preparation.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of acknowledgment.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold items, overcooked fries, and poorly prepared meals.

Service Speed

Customers experienced long wait times, especially during peak hours, leading to frustration with the overall service.

Positive Experiences

Some customers noted improvements in service and food quality, with a few praising friendly staff and quick service during certain visits.
  • AS
    Alyssa Smith
    Feb 24, 2026
    1.0
    I’m extremely disappointed with my recent visit to McDonald’s. I ordered a bacon biscuit and specifically paid for extra bacon because I expect to receive what I paid for. Not only was my biscuit completely cold, but it only had about four small slices of bacon on it — which definitely did not look like “extra” to me. When you’re charging customers more for add-ons, you should actually put the correct amount on the sandwich. It’s frustrating to spend your money and not receive what you ordered. On top of that, the food being cold just makes it worse. A bacon biscuit should be hot and fresh, especially during breakfast hours. The customer service also made the experience more disappointing. Instead of being understanding or apologetic, the managers and GM came off as rude and dismissive when the issue was brought up. There was no real effort to fix the situation or make it right. Customers deserve hot food, accurate orders, and respectful service — especially when they’re paying extra. I simply want what I paid for. Very frustrating experience, and I hope this location improves both their food quality and customer service.
  • AH
    Anna Hinojosa
    Feb 17, 2026
    1.0
    They got my order i asked for a hamburger plain and dry and they put cheese and they said they put bbq in the bag and there wasn’t any at all and the employee was rude and sighed at everything we said
  • AS
    Angelita Simental
    Feb 15, 2026
    1.0
    McDonald’s is a joke. They never get your order right and never can hear what you are trying to order and always always rushing to take your order. They are always rude. If you don’t like your job get another one!! Not doing McDonald here in LEVELLAND ever again!!!
  • DE
    Demetria Esquivel
    Feb 15, 2026
    1.0
    I order on the app and it let me place the order but when I got there they said they were only serving drinks, if they aren’t able to fill food orders then the app needs to be turned off.
  • FG
    Felipe Garza
    Feb 1, 2026
    1.0
    How would the cooks like it if someone messed with their food. They put so mustard in my double cheeseburger i threw it away what a waste of money. I try to give this place a chance and its a joke im so glad all these other burger places are opening in town. This was tonight around 10:05pm on 02-01-26.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Levelland, TX?

McDonald's in Levelland, TX is open 24 hours a day, 7 days a week.

Does McDonald's Levelland offer drive-thru service?

Yes, the drive-thru at McDonald's Levelland is open 24/7 for your convenience.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: