Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot items, others complained about cold, stale, or improperly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant, impacting the overall dining experience.
Speed of Service
Customers experienced long wait times, particularly during drive-thru and curbside orders, leading to frustration.
DD
DayDay
5 days ago
1.0
Bad service I went into McDonald’s drive through to buy 3 meals for me and my friends and I asked the lady named Karen to put it in 3 separate bags and she put all the food in one bag and put 3 small bags in the bag it’s messed up that they dont do nice gestures for us customers when we asked like come on I worked for McDonald’s before they shouldn’t be that lazy to put food in separate bags
LR
Liberty RL
Nov 9, 2025
2.0
Some orders can have a long wait time. Morning shift is excellent and on point most of the time. Evening shift is terrible, often times neglecting customers walking in.
CR
Ceara Rodriquez
Nov 6, 2025
1.0
If im going to be charged for things then I damn well expect to get them. Its never just once or twice. Its 24/7 each and every freaking order that yall think its cute to screw your customers. And im sick and freaking tired of it. Add all those times up then it becomes alot more freaking money. .40 for tomatoes and this is what I get 😒, one tine quarter sized slice of tomato. Same for lettuce and I get 10 little shredded. Its pathetic.
NA
N A
Oct 23, 2025
1.0
HORRIBLE customer service I wouldn’t dine in at all or even try to interact with anyone that works there. The food is decent for a what it is and okay for the pricing but sometimes things are forgotten or done incorrectly.
DJ
Dane Stone (Jsnake89)
Oct 23, 2025
1.0
Stood at the counter for four minutes had an employee clocking out whistle to the back. Manager looked at me and ignored me. Terrible service.
What are the operating hours of McDonald's Levelland, TX?
McDonald's in Levelland, TX is open 24 hours a day, 7 days a week.
Does McDonald's Levelland offer drive-thru service?
Yes, the drive-thru at McDonald's Levelland is open 24/7 for your convenience.
What are the delivery hours for McDonald's Levelland?
McDonald's offers delivery from 5:00 AM to 3:45 AM every day of the week.
How can I place an order for delivery from McDonald's Levelland?
You can order McDonald's for delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available for iOS and Android.
What payment options are accepted at McDonald's Levelland?
McDonald's Levelland accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby restaurants you can visit before or after dining at McDonald's Levelland?
Yes, nearby restaurants include Dickey's Barbecue Pit, Noemi's Place, Savannah's Mexican Restaurant, Caribbean Ice, and El Sazón de Ana's.
Where can I find a coffee shop near McDonald's Levelland?
Starbucks and Shameless Snacks, which is also a cafe and bakery, are nearby coffee shops you can visit.
Are there any nearby gas stations close to McDonald's Levelland?
Yes, petro Products, United Express, and Phillips 66 Gas are nearby gas stations for your convenience.
Does McDonald's Levelland offer any online rewards or promotions?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What services does McDonald's Levelland provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.