Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
3.6
531 reviews
5 stars
202
4 stars
128
3 stars
79
2 stars
34
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times for food, particularly in the drive-thru, with some experiencing waits of over 30 minutes.
Customer Service
Feedback highlighted a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior and poor service.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders, cold food, and issues with cleanliness.
Cleanliness
Some reviews mentioned cleanliness issues in the dining area and with food handling practices.
Management Issues
Several customers suggested a lack of effective management and direction among staff, contributing to service problems.
- CEChris EnglehartOct 28, 20255.0Jordan and Chris are great , i came in and ordered a meal . I spilled a big tea all over the floor and they came out and helped and didn't get upset . The food was great Jordan was great at the cashier desk , smiling and joyful
- BVBreena VillalobosOct 19, 20251.0Horrible experience at drive thru took them 40 mins to get our order out! This is ridiculous, a drive thru is supposed to be fast paced! SMH DAIRY QUEEN DO BETTER! It wasnt even busy, we seen everyone standing around. 😡
- EBEri BernalOct 9, 20251.0They have the time in the receipts wrong so you can’t really tell when you ordered and how long you waited. We’ve been here for about 30 minutes and haven’t gotten our food. Don’t get me wrong it is packed and the drive through line is long as always but this could be fixed if there wasn’t FIVE ppl just standing around the ice cream machine…… this place literally sucks cheeks and should be closed. Literally any other company can use this lot and do better business. DQ makes me haaaate fast food. AND THEN this place got remodeled?!?!! For what if the service is at stone age speed?????
- PMPhelps MccartySep 19, 20251.0Had to wait for my food my entire lunch hour I will not be eating there again this is the second time it has happened.
- MGMonique GonzalezSep 7, 20253.0Very slow service
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 1311 College Ave, Levelland, TX?
Dairy Queen is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday and Saturday from 10:00 AM to 11:00 PM.
Where is Dairy Queen located in Levelland, Texas?
Dairy Queen is located at 1311 College Ave, Levelland, TX 79336-6513, USA.
How can I place an order for pickup from Dairy Queen in Levelland?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14348/.
Does Dairy Queen have a mobile app with exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What types of food can I find at Dairy Queen in Levelland?
Dairy Queen is a fast food restaurant and ice cream shop offering a variety of fast food items and ice cream treats.
What is the phone number to contact Dairy Queen in Levelland?
You can reach Dairy Queen at +1 806-894-4948.
Is there a Burger King near Dairy Queen in Levelland?
Yes, Burger King is nearby and also offers fast food options including burgers, which can be a convenient alternative or complement to your visit at Dairy Queen.
Can I grab a coffee or tea near Dairy Queen in Levelland?
Yes, Tea2Go is a nearby tea room and cafe where you can enjoy coffee and tea close to Dairy Queen.
What educational institutions are close to Dairy Queen in Levelland?
South Plains College is nearby, offering various educational programs, along with the Texan Mosaic media and Live Sound concert venue, making it a great area for students and visitors.
Are there other food options near Dairy Queen in Levelland?
Yes, nearby food options include Pizza Hut, Taco Villa for Latin American cuisine, Subway for sandwiches, and Little Caesars Pizza, providing a variety of dining choices.