Subway

Reviews

• SL

  Stephen Loesch

  4 days ago
  1.0
  I had an extremely disappointing experience at this Subway location in Leander, TX, and I feel compelled to speak up about the behavior of one of the employees, Jackeline. From the moment I approached the counter, she had a rude and dismissive attitude. She barely acknowledged me, seemed irritated that I was even there, and spoke in a tone that was both disrespectful and unprofessional. When I tried to clarify my order, she cut me off and acted as if I was inconveniencing her, which made the entire interaction uncomfortable. Customer service is a basic expectation, especially at a well-known chain like Subway, but this experience fell far below that standard. No customer should feel disrespected or unwelcome while simply trying to place an order. I’m not one to usually leave negative reviews, but this situation was unacceptable. I strongly urge management to address Jackeline’s behavior and provide proper training on customer service. If this is how customers are treated regularly, it reflects very poorly on the business as a whole. Something needs to be done to ensure this doesn’t happen again.
• RL

  Raymond L

  5 days ago
  5.0
  I just left this location and I have to say the lady there Victoria was amazing my daughter who waited in the car loved her sandwich . Victoria was not just friendly but clean preparing the sandwich. She thank me for my business and had a smile on her face. The kind of people that should work there. Thank you Victoria you deserve a raise
• RP

  Rash Pashana

  5 days ago
  1.0
  Went there yesterday to get my usual sandwich I've been visiting the same store for a long time. Yesterday some new white lady was there came from the back acting so strange. I had to ask her to put gloves and she gave me attitude and refuse to change the bread after touching it with bare hands. I don't know what kind of people they hire at a food chain but someone with her looks should not be working there. When I go they have a few young employees that act very professional. This lady scared me and never gave me eye contact. I don't think I want to go there if she is there.
• DS

  Deborah Seijas

  5 days ago
  1.0
  On 04/06/2026. I came in to placed an order around 7pm. And when I got to the counter the girl that was in the back, name "Jacqueline" came from the back yelling and asking in a rude way "what do you want". I got shut for couple second and then proceed to place my order. And when she started to make order she didn’t use gloves. I think she was new because that was my first time seeing her at this location. this was very unprofessional and unsanitary. this person has to be remove if she doesn’t know how to treat people!
• MJ

  Mr James

  Mar 9, 2026
  5.0
  I come here from time to time. The manager Eric helped me out today. He was awesome, very nice/knowledgable/genuinely friendly & made the sandwiches i ordered perfectly. The inside was clean, the bathroom was also clean & everything organized. Unsure of what the other reviews are talking about but jobs like this have a high turnover. The staff they currently write at the date & time of this review is pretty good. I also respect that they have a military discount too. Price wise I ordered a steak sandwich footlong with baked lays chips, a drink & 3 cookies. You're looking at roughly $20 per person if you order all of that lol. Overall I have this place a 5 out of 5. I'll be sure to comeback especially with that steak & avocado sandwich 😎

Frequently Asked Questions About Subway