Einstein Bros. Bagels

Reviews

• SJ

  Shantell Juarez

  3 days ago
  5.0
  I haven’t been to Einstein Bagels in awhile so I decided to visit the new Leander location.So many options now! I got half a dozen bagels, coffee and 2 different flavors of cream cheese spread. All fresh and delicious! I want to give a shout out to Anaya G.( I hope I’m spelling it correctly 😉) She greeted me with a welcome and a smile. I asked her for recommendations and she was very helpful and courteous. She’s an asset to the Einstein brand for sure!
• SP

  Sam Perkins

  4 days ago
  5.0
  We had a great experience, friendly and helpful staff with quick service! Will definitely be back!
• RS

  Rachel Schneidereit

  Jan 1, 2026
  1.0
  I could tell I walked in on a rough morning. Upon walking in, the restaurant had a strong smell that something was burning. I waited in line behind about 4 other guests. No one approached us to take our order or check on us until a delivery driver walked in and grabbed someone’s attention with their phone. They were telling the drivers to contact their customers for certain substitutes and still ignoring the line. Finally, the first person in line asked to place their order and that is when we were finally told they are too backed up and won’t be taking new orders from us, that we should leave. I felt bad that the workers were clearly very busy, but this was poor customer service and management
• CT

  Cris T.

  Dec 16, 2025
  4.0
  We went to pick up an order before heading back home from a trip and the bagels were good. They did take a while due to it being a bit busy but again I had placed a big order. I was given extra items due to the wait time. The staff were very friendly and helpful despite the small issue.
• JH

  Jason Hammeren

  Nov 29, 2025
  1.0
  I’ve now had two bad experiences in a row at this Einstein Bagels, and it’s clear the customer service here is seriously lacking. On my first visit, I placed a mobile order and went through the drive-thru to pick it up. Instead of a simple handoff, the employee spoke down to me, telling me the drive-thru “isn’t for mobile orders” and that I needed to come inside. The tone and attitude were completely unnecessary and unprofessional. I decided to give them another chance, but today was just as bad. The young girl at the window acted like I was inconveniencing her just by asking for the coffee I had already paid for. She handed the bag with no word, seemed annoyed when I asked about the drink, and then slammed the window shut in my face. Between the rude attitude, lack of basic courtesy, and repeated poor service, I’m done with this location. Management really needs to address this, because it’s driving customers away.

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