Dairy Queen

3.5
327 reviews

About

Fast Food RestaurantIce Cream Shop
This location is opening soon.

Location

Dairy Queen
141 W Metro Dr., Leander, TX
78641, United States

Hours

Reviews

3.5
327 reviews
5 stars
146
4 stars
48
3 stars
23
2 stars
35
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh items while others received stale or improperly prepared food.

Customer Experience

Many customers expressed disappointment with their overall experience, citing issues like unsanitary conditions and lack of attention from staff.

Management Issues

Several reviews pointed to poor management and training as contributing factors to the service and food quality problems.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly staff members who provided good service during their visits.
  • GD
    Garry Dill
    Oct 26, 2025
    5.0
    I don't know what they got new staff or new help or what and the service was beyond expectations and that was probably one of the best hamburgers I've had this year it had all the fixings and it was close to being the hamburger that I would fix at home I went through the drive-thru and the staff was most eager to fulfill all my requests in fact they went beyond my expectations it was a great value for the price that I paid for the hunger buster the overall experience that I had with this particular Dairy Queen was extraordinary I highly recommend this Dairy Queen in Leander
  • HD
    Heather Dickson
    Oct 12, 2025
    5.0
    Fresh
  • MB
    Marshafay Bucanek
    Oct 11, 2025
    3.0
    Blizzards are way too soft and not mixed well. 4 blizzards last night, all of us had almost zero mix in for the last 1/2-1/3 of our blizzards. Friday night probably means be rushed, but quality matters. Think we will stick to the whitestone location.
  • JO
    Jodi Celeste Ortiz
    Sep 27, 2025
    1.0
    This location is the worst. This is my second time here, I wanted to give them a second chance but we will make the longer drive to Liberty Hill for better service and food! I got a 6 piece steak finger combo with a large fry to share with my partner...the steak fingers were so stale like they had been sitting in the food warmer too long then I specifically asked for no whipped cream on my blizzard and yet still they put it. I just don't understand how the management team is ok with their mediocre service and the poor quality of food they serve. Please retrain these employees, I'm sure they wouldn't want their food old and stale so why would they give it out to customers? Such a disappointment.
  • DH
    Debra Hoffer
    Sep 20, 2025
    3.0
    Craving a dipped cone, I stopped at DQ on a busy Friday night—big mistake. After waiting 30 minutes, they admitted the ice cream machine wasn’t frozen enough to make cones. Their ‘solution’ was a cup with chocolate poured on top, which would’ve melted before I got home. No refund, no voucher, just wasted time. Left empty-handed and disappointed.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Leander, TX?

Dairy Queen is located at 141 W Metro Dr., Leander, TX 78641, USA.

What are the operating hours for Dairy Queen in Leander?

Dairy Queen is open daily from 10:00 AM to 11:00 PM.