Chipotle Leander is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with incorrect orders, missing items, and inconsistent portion sizes.
Customer Service
Feedback highlighted poor customer service, including rude staff and lack of urgency in addressing customer needs.
Cleanliness
Many reviews mentioned dirty tables and unsanitary conditions in the restaurant.
Food Quality
While some customers enjoyed the food, there were complaints about undercooked ingredients and lack of flavor.
Management Issues
Several reviews pointed to poor management practices, including being out of key ingredients and inadequate staffing.
JW
Joan Wynn
4 days ago
5.0
Oh my goodness so delicious!!!!! 😋
I got half carne asada which is extremely flavorful beef and half chicken fajita! They pile it on along with all you want of extras and are so genuinely friendly. We love coming here.
FL
Food Lady
5 days ago
1.0
4/15 reviews in the last two weeks have been positive. Only FOUR. I wish I read those before going. Staff decided to lecture and argue with me for 10 minutes before fixing the mistake(I was there a total of 13 minutes). They all had attitudes. They still wanted me to take back the food that wasn’t right and leave after touching it all with their bare hands. I’M PREGNANT. I don’t have time to go back and forth with people nor have someone’s hands in my food. I get home and the remake food doesn’t taste good so I didn’t even get halfway through before I stopped eating. It was a waste of gas and money. This was my first time eating at this location(never have I ever complained to any other location before last night). I 100% will NOT be going back. I will go ahead and make that 15 minute drive to Qdoba or a further out location for better service. I worked in fast food, sit downs and fine dining and NEVER would I have ever spoke to my customers the way they did nor would I have served sloppy food that’s spilling everywhere and the lid can’t be closed(NOT from how many toppings I ordered either because not all toppings could be put in the bowl). Corporate, I think it’s time to step in and retrain. SMH.
DT
Deanna Tobey
6 days ago
1.0
This location needs to get it together… TERRIBLE portions, always out of something, place is a wreck and the customer service there is non existent! Love chipotle but the Leander store makes me dread going every time. 9/10 experiences there are negative
VH
Vertex Hyper
6 days ago
1.0
Genuinely, One of the worst experiences every time I go there if you go at night Be expecting to wait 20 minutes and for terrible food Workers are horrible workers have an attitude Genuinely avoid this at all costs the The other surrounding it Have so much more to offer love this restaurant, but this location is horrible .
MM
Mandy McBride
Nov 17, 2025
1.0
My burrito was essentially massaged and mashed together due to the inability to wrap it properly. It was fairly small in size as I don’t add any extras. However, the person trying to close it just mushed it around so much and attempted to wrap it at least 10 times before giving up and just putting foil around it.
To make it worse, a portion of my burrito was exposed and 2 employees noticed but did nothing about it. The actually just slide my burrito on the table (my exposed piece was actually touching the table as it was dragged) and it wasn’t until I asked for an extra piece of foil before they sealed the contaminated area.
I couldn’t even eat it because I felt I might get ill. Please provide your employees with better standards and training.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Leander serve?
Chipotle Mexican Grill in Leander offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients following their 'Food with Integrity' principles.
What are the operating hours of Chipotle Mexican Grill in Leander?
Chipotle Mexican Grill in Leander is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Leander?
Chipotle Mexican Grill is located at 821 N US 183, Williamson, Leander, TX 78641, United States.
How can I order food online from Chipotle Mexican Grill in Leander?
You can order online through Chipotle's website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Is there a rewards program available at Chipotle Mexican Grill Leander?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and receive exclusive offers by signing up.
How can I contact Chipotle Mexican Grill in Leander?
You can contact them by phone at +1 512-690-7006 or via email at TX.3984.Leander@chipotle.com.
Which nearby places can help me find Chipotle Mexican Grill in Leander?
Nearby landmarks such as First Texas Bank and Vizionz Hair Salon can help you locate Chipotle Mexican Grill at 821 N US 183 in Leander.
What nearby entertainment or wellness options are available around Chipotle Mexican Grill in Leander?
Close to Chipotle Mexican Grill, you can visit Trusted Guard Martial Arts for martial arts training or relax at Ivy Nails & Spa for beauty treatments.
Are there any nearby restaurants to Chipotle Mexican Grill in Leander for other dining options?
Yes, Smokey Mo's BBQ is a nearby barbecue restaurant offering American cuisine, providing additional dining options near Chipotle Mexican Grill.
Can I find transportation or convenience services near Chipotle Mexican Grill in Leander?
Yes, Capitol Limo and Transportation Service offers limo and shuttle services nearby, and CEFCO Convenience Stores provides gas, convenience items, and liquor close to Chipotle.