Chipotle Mexican Grill

3.2
456 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Leander is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
821 N US 183, Leander, TX
78641, United States

Hours

Reviews

3.2
456 reviews
5 stars
180
4 stars
68
3 stars
23
2 stars
39
1 star
146

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and inconsistent portion sizes.

Customer Service

Feedback highlighted poor customer service, including rude staff and lack of urgency in addressing customer needs.

Cleanliness

Many reviews mentioned dirty tables and unsanitary conditions in the restaurant.

Food Quality

While some customers enjoyed the food, there were complaints about undercooked ingredients and lack of flavor.

Management Issues

Several reviews pointed to poor management practices, including being out of key ingredients and inadequate staffing.
  • JW
    Joan Wynn
    4 days ago
    5.0
    Oh my goodness so delicious!!!!! 😋 I got half carne asada which is extremely flavorful beef and half chicken fajita! They pile it on along with all you want of extras and are so genuinely friendly. We love coming here.
  • FL
    Food Lady
    5 days ago
    1.0
    4/15 reviews in the last two weeks have been positive. Only FOUR. I wish I read those before going. Staff decided to lecture and argue with me for 10 minutes before fixing the mistake(I was there a total of 13 minutes). They all had attitudes. They still wanted me to take back the food that wasn’t right and leave after touching it all with their bare hands. I’M PREGNANT. I don’t have time to go back and forth with people nor have someone’s hands in my food. I get home and the remake food doesn’t taste good so I didn’t even get halfway through before I stopped eating. It was a waste of gas and money. This was my first time eating at this location(never have I ever complained to any other location before last night). I 100% will NOT be going back. I will go ahead and make that 15 minute drive to Qdoba or a further out location for better service. I worked in fast food, sit downs and fine dining and NEVER would I have ever spoke to my customers the way they did nor would I have served sloppy food that’s spilling everywhere and the lid can’t be closed(NOT from how many toppings I ordered either because not all toppings could be put in the bowl). Corporate, I think it’s time to step in and retrain. SMH.
  • DT
    Deanna Tobey
    6 days ago
    1.0
    This location needs to get it together… TERRIBLE portions, always out of something, place is a wreck and the customer service there is non existent! Love chipotle but the Leander store makes me dread going every time. 9/10 experiences there are negative
  • VH
    Vertex Hyper
    6 days ago
    1.0
    Genuinely, One of the worst experiences every time I go there if you go at night Be expecting to wait 20 minutes and for terrible food Workers are horrible workers have an attitude Genuinely avoid this at all costs the The other surrounding it Have so much more to offer love this restaurant, but this location is horrible .
  • MM
    Mandy McBride
    Nov 17, 2025
    1.0
    My burrito was essentially massaged and mashed together due to the inability to wrap it properly. It was fairly small in size as I don’t add any extras. However, the person trying to close it just mushed it around so much and attempted to wrap it at least 10 times before giving up and just putting foil around it. To make it worse, a portion of my burrito was exposed and 2 employees noticed but did nothing about it. The actually just slide my burrito on the table (my exposed piece was actually touching the table as it was dragged) and it wasn’t until I asked for an extra piece of foil before they sealed the contaminated area. I couldn’t even eat it because I felt I might get ill. Please provide your employees with better standards and training.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Leander serve?

Chipotle Mexican Grill in Leander offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients following their 'Food with Integrity' principles.

What are the operating hours of Chipotle Mexican Grill in Leander?

Chipotle Mexican Grill in Leander is open daily from 10:45 AM to 11:00 PM.