Business Details
About
Mexican Restaurant
Chipotle Southshore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
215 reviews
5 stars
100
4 stars
26
3 stars
18
2 stars
13
1 star
58
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising the taste while others complained about blandness and undercooked items.
Portion Sizes
Many reviews mentioned that portion sizes have decreased over time, leading to dissatisfaction regarding value for money.
Customer Service
While some customers highlighted friendly and attentive staff, others experienced poor service and unresponsive management.
Cleanliness
Several reviews pointed out issues with cleanliness in the dining area and food preparation, raising health concerns.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and difficulty in resolving complaints.
- TLTravis LanceNov 17, 20252.0DoorDash guy here. One of my favorite cheap healthier meals as fitness and resistance training are very important to me. I have been ordering from them since the spring pretty regularly till recently. Healthy portions I always get double meat. Most of the time they will even hook you up. But for $30, this is such a small slap in the face. It looks nice. It’s tasty but a single serving of steak at best. This is like the third time in a row and likely the last time this is just too expensive and it feels like such a rip off right now and I’m still hungry and very disappointed and $30 broke.
- RGRIck GarciaNov 2, 20253.0The beans were kinda dried. Had a lot of nerve and fat in the meat. My opinion over price.
- ASAngelica SlagleOct 24, 20255.0This is my 3rd time at this location (just moved here end of Aug) and Nicole, the manager, has the BEST hospitality. Her team is very well routines and personable! One of the best Chipotle's I've ever been to. Always stocked with fresh food! Great job, guys!
- TPTammy Ty PageAug 26, 20255.0The food is great, just that over the years you get less food for the price.
- SFSharon Laverne FullerAug 20, 20252.0I am very disappointed in the taste and the customer service or shall I say the lack thereof. This was my second visit within a 24 hour span and I had never wanted to patronize this business since it's inception. I'd tried to dine at Chipotle in the past dating back to 2008, but could N-E-V-E-R get a good taste from the overall dish other than citrus and salt placed on the add-ons. It appears the taste depends on who's preparing the meat. Well, I placed an order for a chicken bowl with queso blanco. Never again! The taste of the meat wasn't the same as ordered 24 hours before. Plus, I was charged twice for one bowl. I was told that the original transaction failed. It didn't. I'll NEVER attempt to patronize this company again. It's cheaper to prepare a bowl at home. I knew better and now I know better!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Southshore, League City?
Chipotle Mexican Grill in Southshore, League City, is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill Southshore located?
It is located at 2555 E League City Pkwy, League City, TX 77573, USA.
How can I contact Chipotle Southshore for inquiries or feedback?
You can contact them via phone at +1 281-549-5104 or email at TX.3894.Southshore@chipotle.com.
Does Chipotle Southshore offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
What type of food does Chipotle Mexican Grill Southshore serve?
Chipotle Southshore serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Southshore support any special dietary or sustainability practices?
Yes, they prioritize serving food made from 53 real ingredients sourced from farms following humane and sustainable practices, without artificial colors, flavors, or preservatives.
Is Chipotle Southshore welcoming to all customers including LGBTQ individuals?
Yes, Chipotle Southshore welcomes LGBTQ customers and promotes inclusivity.
What nearby food options are available around Chipotle Southshore for a varied dining experience?
Nearby you can find Le Petit Paris for French cuisine and coffee, Sub Zero Nitrogen Ice Cream for desserts, Jersey Mike's Subs for sandwiches, Wendy's and McDonald's for fast food, and Tropical Smoothie Cafe for smoothies and sandwiches.
Are there nearby services or stores around Chipotle Southshore that customers might find useful?
Yes, nearby services include Supercuts for haircuts, League City Smiles Dentistry for dental care, Valvoline Instant Oil Change for automotive maintenance, Walgreens pharmacy, and T-Mobile and Verizon stores for mobile devices.
Can I combine a visit to Chipotle Southshore with nearby entertainment or convenience spots?
Absolutely! After dining, you can visit Redbox for movie rentals, relax at Craft 96 Draught House + Kitchen bar, or grab a coffee at Starbucks nearby for a great local experience.