Service Speed
Many customers reported extremely slow service, with long wait times for food and orders often taking over 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Staff Attitude
While some staff were noted as friendly, several reviews mentioned rude or unhelpful employees, contributing to a negative experience.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues like cold items, reheated food, and incorrect preparation.
Management Issues
Several reviews pointed to poor management and staffing problems as underlying causes of the service and quality issues.