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Sonic Drive-In

3.5
(837 reviews)

Business Details

925 South State Highway 78, Lavon, TX
75166, United States
(972) 853-0970

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lavon, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 925 South State Highway 78 for the ultimate SONIC experience!

Location

Sonic Drive-In
925 South State Highway 78, Lavon, TX
75166, United States

Hours

Reviews

3.5
837 reviews
5 stars
314
4 stars
192
3 stars
100
2 stars
70
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor communication from staff.

Food Quality

Many reviews mentioned inconsistent food quality, with some items being cold or improperly prepared.

Staff Attitude

While some staff were noted as friendly, others were described as rude or unhelpful, contributing to a negative experience.

Management Concerns

Several customers expressed dissatisfaction with management and overall store operations, suggesting a need for better oversight.
  • SM
    Stephania Martinez
    5 days ago
    1.0
    My order was incomplete, my food was undercooked and they placed my entire order in a bag that couldn’t contain what I ordered. The staff member rolled her eyes when I expressed my concerns. Below is a picture of what is supposed to be a strawberry lime slush. Idk what that is.
  • TM
    Tab M.
    Feb 19, 2026
    1.0
    When they brought me my order they forgot my son's plain footlong..so I told the young lady it was missing. She took it back and returned with a footlong with chili and cheese. Of course, I sent it back, and after about a 20 minute wait the manager ( heavy set short white woman) I am descriptive because I didn't get her name..comes out and brings me a footlong and a drink coupon for the long wait. I drive all the way home to realize that they purposely given me a burnt hot dog. I went back up there and took all the food back, and asked her "who would eat this?" I told her I wanted my money back and my $5 cash tip. I would NEVER eat here again...you shouldn't either.
  • KK
    Kelly Kaplan
    Feb 18, 2026
    1.0
    Absolutely the worst Sonic EVER!! You order something based on the adverse picture and they bring out totally different but when you ask them to fix it, they say “thats not how we serve it here”. Incredibly rude teenagers, slow service (thanks for the melted ice cream you waited 15 mins to get out to me). And how bad it is at this location is the k my consistent thing about them.
  • DS
    Della Sanders
    Jan 21, 2026
    5.0
    The service was good but the customers were inpatient
  • TT
    tabby tragedy
    Jan 11, 2026
    1.0
    We did a mobile order a little after 8 and the employees didn’t even show up until 8:30 we had to wait for our food for an hour. They said if they refunded it it would take 5-10 business days. The last time they refunded us we never received the refund. This store is the worst of the worst. This store is poorly managed.Do no recommend unless you want to wait over an hour for you food and then they still forget items.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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