Sonic Drive-In

3.5
831 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lavon, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 925 South State Highway 78 for the ultimate SONIC experience!

Location

Sonic Drive-In
925 South State Highway 78, Lavon, TX
75166, United States

Hours

Reviews

3.5
831 reviews
5 stars
312
4 stars
192
3 stars
100
2 stars
70
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times for food and orders often taking over 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Staff Attitude

While some staff were noted as friendly, several reviews mentioned rude or unhelpful employees, contributing to a negative experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues like cold items, reheated food, and incorrect preparation.

Management Issues

Several reviews pointed to poor management and staffing problems as underlying causes of the service and quality issues.
  • FS
    F S
    Dec 20, 2025
    1.0
    Long story short, I placed a $65 order thru the app, picked up and realized I was missing a burger the Hispanic male worker and the manager thought I was lying because the manager was SURE he packed everything! RIDICULOUS! I guess they expected for me to agree with them and loose $11 just because the manager was soooo Sure they packed everything in my order. HORRIBLE experience. Waste of time! Somebody went home happy with an extra free burger and I pretty much got accused of lying! I just wanted to rest and have an easy dinner for my family. Hopefully my review helps so this doesn’t happen to someone else.
  • AA
    amanda archer
    Dec 1, 2025
    1.0
    not all stalls work and the time it takes to get your food is absolutely rediculess.
  • SR
    Salvador Ruvalcaba
    Nov 16, 2025
    5.0
    Great service.
  • LL
    lia
    Oct 31, 2025
    1.0
    came on halloween for corndog deal. tried to check in with app and it didn’t work so i called two times and they said i was checked in by then. 30 more minutes go by of me just waiting while every single person who came here after me gets their food. actually ridiculous and i’ve been sitting here for 40+ minutes for 6 corndogs and two drinks. employees are also very rude. sorry you had to work on halloween doesn’t mean you should take almost an hour for some food and two drinks to come out. placed the order at 4:19PM and it is 5:06PM i am still waiting here. this is horrible service!!
  • SG
    Shane Graham
    Sep 23, 2025
    5.0
    Had a drive in meal here recently, pretty good experience and the food was good! I would return and would recommend for a lunchtime meal.