McDonald's

3.9
1010 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9814 FM 1472, Laredo, TX
78045, United States

Hours

Reviews

3.9
1,010 reviews
5 stars
531
4 stars
177
3 stars
111
2 stars
46
1 star
145

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with complaints about rudeness and unprofessional behavior.

Wait Times

Customers frequently mentioned long wait times for both drive-thru and curbside orders, often leading to frustration.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • MB
    Melani Barron
    Nov 15, 2025
    1.0
    I was waiting for my curbside order for about 30 minutes then when the employee got here she forgot my drinks. Not to mention our food was cold. I normally don’t do reviews but this isn’t the first time it happens. Do better please, I work in fast food too and it isn’t that hard.
  • RI
    Renata Ibarra
    Nov 14, 2025
    1.0
    Worst McDonald's in Laredo, horrible service and long wait, they gave me the wronh order twice! My kid even got a bitten chicken nugget. They should fire all the bad employees. Very rude and mean. No hospitality.
  • JV
    Jolyn “Reyna” Vasquez
    Nov 14, 2025
    1.0
    We love McDonalds but if you’re trying to pick up breakfast before work or school in the morning. This place sucks at time. Ordered curbside took over 30 min that’s crazy! So unless u got about an hour to spare, this place is it!!!
  • MG
    Mike Gar
    Nov 12, 2025
    5.0
    Breakfast bagels make it worth the wake up.
  • CS
    Carlos Salinas
    Oct 31, 2025
    1.0
    Why is it, that every single order has to make me pull over and park in curbside. All I ordered was a Big Mac meal and a cheeseburger.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Laredo, TX at 9814 FM 1472?

McDonald's in Laredo, TX is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location have drive-thru service?

Yes, the McDonald's at 9814 FM 1472 offers drive-thru service 24 hours a day, seven days a week.