Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the dining area and kitchen.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting issues like stale items and improperly cooked meals.
Management Issues
Multiple reviews pointed to poor management and a need for better training and organization among staff.
JP
J P
4 days ago
1.0
Mobile order taking to long
GR
Ga Rza
5 days ago
1.0
Wow really great customer service even after getting my order wrong,my coke wasnt filled ,definetly dont reccomend last time going!
RG
ROSALINDA GARCIA
Nov 14, 2025
5.0
Service is great! No waiting in line inside
MM
Mike
Oct 15, 2025
1.0
Worst customer service ever, don't greet or say thank you. Managers no where to see, Definitely a place you should consider on going. Definitely my last!
MG
Michelle Guzman
Oct 12, 2025
1.0
Horrible McDonald’s , supposedly open 24 hours and every time I go at 3/4 in the morning it’s closed and they don’t pick up the phone , and when it’s open they don’t even give what we pay for the smoothies are half way the cup and fries all burnt and stale and the drinks taste like water ….