Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned food quality concerns, including stale items, cold fries, and unsanitary conditions.
Speed of Service
Customers experienced long wait times for both drive-thru and curbside orders, often exceeding 30 minutes.
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Kristal Torres
Feb 17, 2026
1.0
Muy mal servicio se tardan mucho para a tenerte y además pedí un McFlurry y me lo dieron todo hueco por en medio además los trabajadores ni siquiera te pregunté el tamaño 😡
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KMED956
Jan 28, 2026
5.0
Fast service
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Mariam Vega
Jan 12, 2026
1.0
I don’t know what was the employee deal , I dont know if he was having a bad day or maybe he isn’t happy with his job, but you messed my day up with Your messed up attitute , first you tell me that you guys arent accepting codes then you guys dont have ice coffee, then you end up getting my code bcs it was a pickup order and you say iced coffee is going to take 4 min, first you say no then what, what is yalls deal, I had a really bad experience & probably wont be returning at all, mcdonalds is my go to as well as mu family, btw the lady was nice.
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Francisca Elizondo
Jan 7, 2026
5.0
I just came in and I didn't like the coffee that they serve me. Omg they did everything to fix it. I really loved the service. Totally recommend this place. I came at 9pm in a Wednesday.
AA
Antonio
Jan 7, 2026
2.0
Terrible service i have ordered 2 large meals and they had given use medium size portions for fries, And had found a roach on my burgers bun not to forget having to sip from the cup because they didn't put straws in the bag.