Wingstop

2.9
680 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you’re craving insane flavor and customizable wings, Wingstop Lancaster W Pleasant Run Road is the place to go. Order online for carryout and delivery from Wingstop Lancaster W Pleasant Run Road to get your hands on our classic or boneless wings as well as our tenders. With over 11 iconic flavors, our cooked-to-order wings will satisfy any craving. From Lemon Pepper to Original Hot, our savory flavors will leave you satisfied after every order. Whatever flavors you like, pair them with our hand-cut, seasoned fries and other signature sides like Cajun Fried Corn or Buffalo Ranch Fries.

Location

Wingstop
1445 West Pleasant Run Road, Lancaster, TX
75146, United States

Hours

Reviews

2.9
680 reviews
5 stars
242
4 stars
75
3 stars
47
2 stars
36
1 star
280

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with issues such as cold, greasy, or poorly seasoned wings and fries.

Order Accuracy

Many customers complained about receiving incorrect orders or missing items, leading to dissatisfaction.

Wait Times

Long wait times were a common complaint, with many customers stating that their orders took significantly longer than promised.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including staff not wearing gloves or hairnets.
  • CC
    Charlaysha Clark
    5 days ago
    5.0
    Jayla at store #1255 is the best, made sure my order was good and fresh. THANKS JAYLA, your the best!
  • AE
    Ashley Edwards
    Nov 11, 2025
    5.0
    Very fun atmosphere! The crew got people in and out swiftly and they were professional and friendly
  • MR
    Marissa Reyes
    Nov 9, 2025
    1.0
    I just called because I placed an order on DoorDash I called the store to find out what was going on I actually called earlier after placing the order to request for spicy Lemmon pepper (I have done this before with no issues) unfortunately I couldn’t get through to the store so after an hour waiting I see my dasher is still waiting on my order so I call the store and a young lady answers the phone when I explain how I placed a DoorDash order and I give my name she tells me that my order has to be remade and it’s going to be another hour so I ask since my order is going to be remade can they make it spicy Lemmon pepper she seemed new and not very knowledgeable so I ask for a manager the guy I spoke with o explained and he says I have to pay more so I ask are each flavors different prices? Because I’m confused how I have to pay more for a flavor especially since I’m told it’s going to be remade then he acts confused so I asked are you a manager and he says yes I ask for a name and he hangs up on me so I call again and ask for the manager and I’m placed on hold which I’m still on hold for going on 9 minutes
  • AR
    Aracely Rodriguez
    Nov 9, 2025
    1.0
    PESIMO SERVICIO .MUY LENTO MIENTRAS JUEGAN Y PLATICAN SON 7 PERSONAS TRABAJANDO Y PARESE QUE LO HACEN MAS ADREDE.
  • ER
    EAZY R
    Nov 6, 2025
    2.0
    Said the food be ready in 20 to 30 minutes took a hour they had the music blasting couldn't here a simple conversation food was cold when I got my order corn was way over spiced 😫

Frequently Asked Questions About Wingstop

What are the operating hours for Wingstop on weekdays?

Wingstop Lancaster W Pleasant Run Road is open from 10:30 AM to 12:00 AM from Monday through Thursday, and until 1:00 AM on Friday.

Is Wingstop Lancaster open on weekends and what are the hours?

Yes, Wingstop is open on Saturdays from 10:30 AM to 1:00 AM and on Sundays from 10:30 AM to 12:00 AM.