Subway

3.7
180 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lancaster Subway® Restaurant at 3250 W Pleasant Run Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3250 W Pleasant Run Rd, Lancaster, TX
75146, United States

Hours

Reviews

3.7
180 reviews
5 stars
88
4 stars
31
3 stars
16
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff praised for their friendliness and others criticized for rudeness and incompetence.

Food Quality

While many customers enjoyed fresh and tasty sandwiches, there were complaints about the quality and quantity of ingredients, with some noting hard bread and insufficient meat.

Cleanliness and Safety

Several reviews raised concerns about cleanliness and food safety practices, including improper handling of food and unsanitary conditions.

Order Accuracy

Multiple customers reported issues with incorrect orders and poor handling of online orders, leading to dissatisfaction.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the friendly environment while others found it unwelcoming or poorly managed.
  • GB
    Genevra Buchanan
    Dec 23, 2025
    5.0
    Service was great. The young man that served me that day was so welcoming and genuine! He served like he enjoys what he does. The food was good and it's always fresh. This location always has high school students working there. I love that about this location!
  • EP
    EARL PIGG
    Nov 7, 2025
    5.0
    One lady working in she was on at quite fast in move the line very fast
  • LM
    Lisa M
    Nov 7, 2025
    5.0
    DEE gives the best customer service!!! Y'all need to give them a raise! We always feel welcome and by first names at that, I've never received this kind of customer anywhere. Definitely unique, please take care of your workers and compensate them properly for such outstanding work.
  • DM
    diana mayer
    Nov 7, 2025
    5.0
    This is the best Subway Ive been in! Although the food looked great, I wasnt there to have lunch. The reason I can say this is the best place is because of their staff member, Dee Dean👍 She had the most contagious positive personality I have seen in a minute. Treated all her guests like Kings an Queens. Because of her, I will be back! If everyone had employees like Dee, they would have great success. She is a tremendous asset for Subway. She deserves a promotion 👍
  • GG
    Gihad97
    Oct 21, 2025
    3.0
    Wayyyy too overpriced. Food is worse than before. Not as good meat. The lady even put olives when I didn’t ask for them. I didn’t see it until I opened the sandwich. How do you screw that up? And for $15? WTH. Never coming back to subway. Haven’t eaten there in like 2 years and then I gave them another chance. Nope. Not again

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lancaster, TX?

The Subway restaurant is located at 3250 W Pleasant Run Rd, Suite 110, Lancaster, TX 75146, USA.

What are the opening hours of this Subway restaurant throughout the week?

The Subway in Lancaster is open Monday from 8:00 AM to 10:00 PM, Tuesday through Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.