Subway

3.7
179 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lancaster Subway® Restaurant at 3250 W Pleasant Run Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3250 W Pleasant Run Rd, Lancaster, TX
75146, United States

Hours

Reviews

3.7
179 reviews
5 stars
87
4 stars
31
3 stars
16
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor communication.

Food Quality

Customers reported inconsistent food quality, with some praising freshness while others complained about hard bread and insufficient meat.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including incorrect items and missing ingredients, leading to customer dissatisfaction.

Cleanliness

Concerns were raised about cleanliness and food handling practices, with some customers reporting unsanitary conditions.

Pricing

Several customers felt that the prices were too high for the quality and quantity of food received.
  • EP
    EARL PIGG
    Nov 7, 2025
    5.0
    One lady working in she was on at quite fast in move the line very fast
  • LM
    Lisa M
    Nov 7, 2025
    5.0
    DEE gives the best customer service!!! Y'all need to give them a raise! We always feel welcome and by first names at that, I've never received this kind of customer anywhere. Definitely unique, please take care of your workers and compensate them properly for such outstanding work.
  • DM
    diana mayer
    Nov 7, 2025
    5.0
    This is the best Subway Ive been in! Although the food looked great, I wasnt there to have lunch. The reason I can say this is the best place is because of their staff member, Dee Dean👍 She had the most contagious positive personality I have seen in a minute. Treated all her guests like Kings an Queens. Because of her, I will be back! If everyone had employees like Dee, they would have great success. She is a tremendous asset for Subway. She deserves a promotion 👍
  • GG
    Gihad97
    Oct 21, 2025
    3.0
    Wayyyy too overpriced. Food is worse than before. Not as good meat. The lady even put olives when I didn’t ask for them. I didn’t see it until I opened the sandwich. How do you screw that up? And for $15? WTH. Never coming back to subway. Haven’t eaten there in like 2 years and then I gave them another chance. Nope. Not again
  • KM
    Kenny McKeever
    Oct 4, 2025
    1.0
    Ordered 4 footlongs on the app, I made a mistake and had mayonnaise on one, I made it into the store before they made our food and asked them to not put any mayonnaise on any of the sandwiches. They were actually making them and no one else was in the restaurant. They still added mayonnaise to the sandwich. OK, not a big deal, my mistake. Then the young lady tells me they ran out of meatballs and it would be 8 minutes before more were ready. I asked if I could swap it for a different sandwich and she said that was not allowed. Ok, I was going to wait, but she tells me she can just toast the sandwich and they would be hot. I told her I did not think it would heat them up all the way, she said that it would, I said ok if you think that will heat them up go ahead. I told her if the meatballs are cold I would not eat it. Guess what, the meatballs were hot in the outside and cold in the middle. I went and asked what the solution was to our problem and that they also put mayonnaise on the sandwich that I asked them not to. She got very upset and said that I need to order my food correctly and she would call her manager and see. Then the young man working with her was sent to give me the news, I guess she had no customer service skills and could not communicate properly. I was informed that since I requested the sandwich to be toasted that they would do nothing for me because I got my sandwich the way I wanted. I thanked the young man, told him it was fine and that I appreciate him and no hard feelings and left.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Lancaster, TX?

The Subway restaurant is located at 3250 W Pleasant Run Rd, Suite 110, Lancaster, TX 75146, USA.

What are the opening hours of this Subway restaurant throughout the week?

The Subway in Lancaster is open Monday from 8:00 AM to 10:00 PM, Tuesday through Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.