Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lancaster Subway® Restaurant at 3250 W Pleasant Run Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor communication.
Food Quality
Customers reported inconsistent food quality, with some praising freshness while others complained about hard bread and insufficient meat.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including incorrect items and missing ingredients, leading to customer dissatisfaction.
Cleanliness
Concerns were raised about cleanliness and food handling practices, with some customers reporting unsanitary conditions.
Pricing
Several customers felt that the prices were too high for the quality and quantity of food received.
EP
EARL PIGG
Nov 7, 2025
5.0
One lady working in she was on at quite fast in move the line very fast
LM
Lisa M
Nov 7, 2025
5.0
DEE gives the best customer service!!! Y'all need to give them a raise! We always feel welcome and by first names at that, I've never received this kind of customer anywhere. Definitely unique, please take care of your workers and compensate them properly for such outstanding work.
DM
diana mayer
Nov 7, 2025
5.0
This is the best Subway Ive been in! Although the food looked great, I wasnt there to have lunch. The reason I can say this is the best place is because of their staff member, Dee Dean👍 She had the most contagious positive personality I have seen in a minute. Treated all her guests like Kings an Queens. Because of her, I will be back! If everyone had employees like Dee, they would have great success. She is a tremendous asset for Subway. She deserves a promotion 👍
GG
Gihad97
Oct 21, 2025
3.0
Wayyyy too overpriced. Food is worse than before. Not as good meat. The lady even put olives when I didn’t ask for them. I didn’t see it until I opened the sandwich. How do you screw that up? And for $15? WTH. Never coming back to subway. Haven’t eaten there in like 2 years and then I gave them another chance. Nope. Not again
KM
Kenny McKeever
Oct 4, 2025
1.0
Ordered 4 footlongs on the app, I made a mistake and had mayonnaise on one, I made it into the store before they made our food and asked them to not put any mayonnaise on any of the sandwiches. They were actually making them and no one else was in the restaurant. They still added mayonnaise to the sandwich. OK, not a big deal, my mistake. Then the young lady tells me they ran out of meatballs and it would be 8 minutes before more were ready. I asked if I could swap it for a different sandwich and she said that was not allowed. Ok, I was going to wait, but she tells me she can just toast the sandwich and they would be hot. I told her I did not think it would heat them up all the way, she said that it would, I said ok if you think that will heat them up go ahead. I told her if the meatballs are cold I would not eat it. Guess what, the meatballs were hot in the outside and cold in the middle. I went and asked what the solution was to our problem and that they also put mayonnaise on the sandwich that I asked them not to. She got very upset and said that I need to order my food correctly and she would call her manager and see. Then the young man working with her was sent to give me the news, I guess she had no customer service skills and could not communicate properly. I was informed that since I requested the sandwich to be toasted that they would do nothing for me because I got my sandwich the way I wanted. I thanked the young man, told him it was fine and that I appreciate him and no hard feelings and left.
Where is the Subway restaurant located in Lancaster, TX?
The Subway restaurant is located at 3250 W Pleasant Run Rd, Suite 110, Lancaster, TX 75146, USA.
What are the opening hours of this Subway restaurant throughout the week?
The Subway in Lancaster is open Monday from 8:00 AM to 10:00 PM, Tuesday through Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does this Subway offer in-store pickup and delivery services?
Yes, this Subway offers in-store pickup as a service option, allowing customers to conveniently pick up their orders.
What meal times does the Subway serve?
This Subway serves breakfast, lunch, and dinner meals.
Does this Subway location provide catering services?
Yes, this Subway restaurant provides catering services for your events and gatherings.
Can customers dine inside the Subway restaurant?
Yes, the Subway location offers dine-in services for customers.
Is there a drive-through service available at this Subway?
No, this Subway does not have a drive-through service.
Which nearby places can I visit before or after dining at Subway?
Nearby you can visit Fresh-N-Fly Kutz (a barber and beauty salon), GM Tobacco and CBD Center, and Apple Rehabilitation and Fitness for various services before or after your meal.
Are there other restaurants close to this Subway in Lancaster?
Yes, nearby you can find restaurants such as Mariscos La Marea Mexican Seafood, Zac's Phillysteaks and Shakes, and Cicis Pizza if you'd like to explore different dining options.
Which nearby conveniences can help with travel or shopping around the Subway location?
You can find nearby convenience stores and gas stations like QuikTrip, Shell, and Chevron Station Lancaster, as well as financial and mailing services like ACE Cash Express and UPS Access Point Locker to assist your visit.