Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.3
399 reviews
5 stars
307
4 stars
16
3 stars
11
2 stars
15
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, welcoming, and providing great customer service.
Order Accuracy
There are frequent complaints about incorrect drink orders, with many customers reporting that their drinks were not made as requested.
Wait Times
Long wait times are a significant issue, with many customers expressing frustration over delays in receiving their orders, even when using mobile ordering.
Cleanliness Concerns
Several reviews mentioned issues with cleanliness, particularly regarding bees in the drinks and overall hygiene at the location.
- ILimelda lopez2 days ago1.0Need to find a better way of organizing traffic out here, cant be skipping people that has been waiting here longer.
- NINelson Invest5 days ago5.0I love it!!! Great workers!! 10/10 place to visit and excellent quality drinks
- LQlauren quirozDec 31, 20255.0i love coming to this shop everytime i come through this location weather it be a busy day or a slow day the crew is constantly showing the same attitude energy and enthusiasm to be there and to see every customer they truly make dutch bros a experience
- EVElizabeth ValenzuelaDec 30, 20255.0I come to this location very often the staff is GREAT always greeting you with a smile and always making my drink perfect !! Thank you Lauren, Valeria, Hector and Jennifer for the great costumer service.
- GJG JDec 15, 20252.0I personally don’t drink coffee, however, I have stopped at this location at least 3-4 times for a family member and I told her that I would never go there again because the bees that’s flying around and in the drive through window while they are making your drink is just crazy and the workers are so use to it that they’re just doing business as usual as if the bees are not flying around. I don’t do bees, so I will not be visiting this location at no time soon. I don’t know about other locations but the Lancaster location is out of control and they need to handle that problem.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 3255 W Pleasant Run Rd, Lancaster TX?
Dutch Bros Coffee at 3255 W Pleasant Run Rd is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee at this location offer delivery services?
Dutch Bros Coffee at this location does not offer delivery services, but curbside pickup is available.
Can I order Dutch Bros drinks ahead of time from the Lancaster location?
While Dutch Bros offers an Order Ahead option through their app, customizations for complex or cold pour drinks are best made in person at the shop for the best experience.
What payment methods are accepted at Dutch Bros Coffee in Lancaster?
This Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Please check locally for personal check acceptance.
Are there any kid-friendly drink options available?
Yes, they offer Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies that kids love.
How can I earn rewards points when purchasing at Dutch Bros Coffee?
You earn 3 points for each dollar spent at any shop with no limit on points. If you forget your phone, just give your broista your phone number to earn points for that visit.
What nearby places can I visit after grabbing a coffee at Dutch Bros Coffee, 3255 W Pleasant Run Rd?
Nearby you can visit Yes Salon for beauty services, Dan's Seafood and Chicken for a meal, or PWR Fitt Studio if you're interested in fitness activities.
Is there a convenient spot nearby to stop by after visiting Dutch Bros Coffee for quick shopping or essentials?
Yes, QuikTrip is nearby, offering gas, convenience store items, and candy for a quick stop after your coffee run.
Are there other places nearby Dutch Bros where I can enjoy food options?
Yes, besides Dutch Bros Coffee, you can find a variety of restaurants nearby such as Taste of Jamaica for Caribbean food, Sonic Drive-In for fast food, JJ Fish and Chicken, and Waffle House for breakfast and brunch.
Does Dutch Bros Coffee near various entertainment or event venues for combined visits?
Yes, LRenee Party Venue LLC is close by, offering event and concert venues, so you can enjoy a coffee before or after attending events there.