Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and engaging staff, highlighting specific employees for their excellent service.
Drink Quality
While most customers enjoyed their drinks, there were several complaints about incorrect orders and inconsistent drink quality.
Wait Times
Numerous reviews mentioned excessively long wait times, particularly during peak hours, leading to frustration among customers.
Order Ahead Issues
Customers reported problems with mobile orders, often experiencing delays and lack of communication regarding their orders.
Atmosphere
The location was frequently described as having a positive atmosphere, with many customers expressing their love for the environment and staff.
BC
Breanna Crawford
4 days ago
1.0
I ordered a hot golden eagle made with sweet cream and no milk. Got them to give me a coffee with ice and it’s not even a full cup. Terrible and every time I got they never get my order right.
JR
Jocelyn Ramirez
Nov 10, 2025
1.0
ABSOLUTELY NOT! I chewed on a bee thinking it was a sprinkle in my drink. It didn’t taste like a sprinkle so i spit it out to see what it was. WHY WAS THERE A BUG IN MY DRINK??? I watched them make it through the drive through window, so I have no idea how they wouldn’t have noticed a bee unless it was in a batch product they had???
Not only did I eat half of a bee, they also forgot to add espresso to one of my drinks too. Why would I come to a coffee spot, order a coffee, and then be happy with frozen milk? Also the cold foam on each drink looked lumpy and kind of old. No idea if this place is properly cleaned at all either. I used to work at a coffee spot and they would emphasize cleanliness over everything to avoid stuff like this happening in the first place.
Come here if you like eating bugs and frozen milk without coffee I guess 🤷♀️ I came here hoping to get a little treat to start a rough day and never again will I come here.
Here is what I spit out. What I thought was a larger sprinkle in my drink:
AD
Amber D
Nov 8, 2025
3.0
First off, I absolutely have to say that the team is consistently amazing – always so warm and welcoming, which really makes a difference! I've noticed a couple of little things during my visits that I thought might be helpful to mention. Lately, I've had a few instances where my drink orders haven't quite been right, and it's a bit of a bummer when you're looking forward to your usual. only one out of four drinks have came out exactly as ordered. Also, the drive-thru wait times can get pretty long, which can be tough when folks are trying to get on with their day.
One other thing that's caught my eye is the number of honey bees buzzing around the service areas. It's a bit surprising and can be a little distracting, especially when you're trying to pick up your order.
I really love coming to this spot, and I'm hoping these observations might help make an already great experience even better!
JH
Jess Hurst
Nov 7, 2025
5.0
Love dutch bros! They have great options for sugar free drinks. The wait time in the morning is not good. If there is more than 4 cars in line and you don't have 30+ minutes to wait def wouldn't recommend doubt stopping. Considering they should know they're going to be busy each morning maybe change things up so customers can order, get their drink and be on their way within 15 minutes. Still haven't figured out why it takes them so long to prepare orders though.
SD
Stephanie Ditto
Nov 5, 2025
5.0
I didn't have an issue with my order. My friend just got me into Dutch. I really love the protein mocha <3 The recipe is perfect. The Santa Zaddy was very kind and attentive in the drive thru. My drink was ready station the drive thru. I will be back because my friend needs her stickers. :D
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 3255 W Pleasant Run Rd, Lancaster TX?
Dutch Bros Coffee at 3255 W Pleasant Run Rd is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee at this location offer delivery services?
Dutch Bros Coffee at this location does not offer delivery services, but curbside pickup is available.
Can I order Dutch Bros drinks ahead of time from the Lancaster location?
While Dutch Bros offers an Order Ahead option through their app, customizations for complex or cold pour drinks are best made in person at the shop for the best experience.
What payment methods are accepted at Dutch Bros Coffee in Lancaster?
This Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Please check locally for personal check acceptance.
Are there any kid-friendly drink options available?
Yes, they offer Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies that kids love.
How can I earn rewards points when purchasing at Dutch Bros Coffee?
You earn 3 points for each dollar spent at any shop with no limit on points. If you forget your phone, just give your broista your phone number to earn points for that visit.
What nearby places can I visit after grabbing a coffee at Dutch Bros Coffee, 3255 W Pleasant Run Rd?
Nearby you can visit Yes Salon for beauty services, Dan's Seafood and Chicken for a meal, or PWR Fitt Studio if you're interested in fitness activities.
Is there a convenient spot nearby to stop by after visiting Dutch Bros Coffee for quick shopping or essentials?
Yes, QuikTrip is nearby, offering gas, convenience store items, and candy for a quick stop after your coffee run.
Are there other places nearby Dutch Bros where I can enjoy food options?
Yes, besides Dutch Bros Coffee, you can find a variety of restaurants nearby such as Taste of Jamaica for Caribbean food, Sonic Drive-In for fast food, JJ Fish and Chicken, and Waffle House for breakfast and brunch.
Does Dutch Bros Coffee near various entertainment or event venues for combined visits?
Yes, LRenee Party Venue LLC is close by, offering event and concert venues, so you can enjoy a coffee before or after attending events there.