Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.4
138 reviews
5 stars
73
4 stars
7
3 stars
6
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported inconsistent food quality, with issues such as overly salty dishes, incorrect orders, and food that was old or improperly prepared.
Cleanliness
Several reviews mentioned concerns about cleanliness, including unsanitary conditions and the presence of bugs in food.
Staff Performance
While some customers praised specific staff members for their friendliness and service, many others criticized the overall training and professionalism of the staff.
Order Accuracy
A significant number of reviews pointed out issues with order accuracy, including missing items and incorrect food preparation.
- BDBen DoverNov 10, 20255.0came and ordered food yesterday and the hospitality as well as the food was really good!!
- AMAlfonso MendozaOct 4, 20251.0Place is trash just like the owner and staff, ill trained and the owner did very little to intervene. Had high expectations due to my past experiences at other locations.
- BMBianca MartinezAug 8, 20251.0Food is decent , employees suck especially the owner has absolutely no customer service skills . I was picking an online order and the lady had the boba drink sitting on the counter at least 15 min before she handed it out sitting there ope. With no lid They need to get a health code violation
- ADApril DurhamJul 31, 20251.0Shakes taste like spoiled milk we threw all three shakes in the trash. My order was wrong they didn't give me my fries🤬
- CJCandida JoveJul 30, 20251.0They suck. I was in there for over 45 mins waiting on an online order. They need to hire more staff or faster employees. It was 3 turtles in there working
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open daily from 10:00 AM to 9:00 PM, except on Friday and Saturday when it closes at 10:00 PM.
Is the drive-through service available at Charleys Cheesesteaks?
No, the drive-through at Charleys Cheesesteaks is closed every day of the week.
Can I order food for delivery from Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer delivery service as it is closed every day.
What are the pickup hours for Charleys Cheesesteaks?
Pickup is available daily from 10:00 AM to 9:00 PM, with extended hours until 10:00 PM on Friday and Saturday.
Does Charleys Cheesesteaks offer takeout service?
No, takeout service is not available at Charleys Cheesesteaks as it is closed for takeout every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 150 N Interstate 35 E Rd, Lancaster, TX 75146, USA.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa payments.
What nearby places can I visit after dining at Charleys Cheesesteaks?
After dining, you might visit Walmart Supercenter for shopping, Walmart Vision Center for eyewear needs, or stop by Starbucks for coffee located nearby.
Are there nearby services for groceries if I visit Charleys Cheesesteaks?
Yes, Taylor Farms and Walmart Grocery Pickup & Delivery are nearby grocery stores close to Charleys Cheesesteaks for your shopping convenience.
What nearby facilities can help if I need medical or testing services around Charleys Cheesesteaks?
Quest Diagnostics nearby offers laboratory testing and medical services, and Walmart Pharmacy provides medical supplies and prescriptions.