Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, many complained about it being overcooked, cold, or not meeting expectations compared to other locations.
Pricing Concerns
Several reviews mentioned that the prices were high for the quality of food received, with some feeling overcharged.
Inconsistent Experience
Customer experiences varied widely, with some praising the food and service while others had negative encounters, indicating inconsistency in performance.
Misleading Hours
Multiple customers noted that the restaurant advertised 24-hour service but was often closed during late hours.
SR
Sydney Rogers
4 days ago
3.0
BAYBAYYY y’all gotta get some help up here ain’t no reason a chicken biscuit combo should take more than 20 minutes to come out. This is an occurring thing. I love Bojangles but dmn we gotta get some more workers in here y’all. Love yall tho 💯
AA
AJ L (Aj)
4 days ago
1.0
I don't leave bad reviews. Since this place has opened I've been here a total of four times. My last two visits here have really been horrendous with this being the fourth visit. I ordered a Bo ritto combo with and orange juice. I was told to pull forward. I watched them park SEVEN CARS!!!!! I waited 25 minutes as well.
Hash browns are good and the Bo berry cookies are on point. Overall I feel that that need to be a little quicker on the drive through service.
ML
Muzill Leadley
Nov 17, 2025
5.0
The breakfast is some of the best that can be obtained from a fast food franchise. Additionally, the chicken strips/tenders are far superior to those from Raising Canes. They're seasoned all the way through and have an excellent batter on them. Delicious! Another win for them is their cookies, Bo-Berries. Not only are they unique, but onced they're tasted, they are absolutely irresistible.
The cons are: their fries suck. I'm, also, not a fan of their lemonade. I'm not a fan of the pulp.
If you haven't tried them, I'd encourage you to do so.
The service was a little slow. Looks like they could use some more help in manpower.
VM
Veronica mejia
Nov 15, 2025
1.0
Crappy service all around! Placed ordered in drive through, card was charged at 9:35 am. DID NOT RECEIVE MY FULL ORDER UNTIL 10:15!!! They had me wait in my car, brought order to me. Half of my items were missing I go back into restaurant to let them know, they basically accused me of lying. Had to literally argue with them until they finally gave me missing items. WILL NEVER BE GOING BACK. Who the hell would lie about some chicken biscuits.
LL
La'Dairean Lang
Oct 31, 2025
1.0
Worse experience I've ever had at a restaurant, fast food or otherwise. So bad I'm leaving a review. I placed my order through the app at 10:21 am, and it was three items. Pull up to the drive-through, and we were greeted by a robot. Got to the window and gave them my name. Even with me showing up at 10:29, they still told me to park, and they would bring the order out. I noticed they were doing that for every customer. I sat in my car and watched at least 4 people after me receive their orders ahead of me. After all the spots were filled and 35 minutes later, I drove to the front and walked in to get my order, and somehow it still wasn't ready. I received my order at 11:10. I WILL NEVER RETURN TO THIS LOCATION. I MIGHT NOT EVEN BUY THEIR PRODUCT AGAIN