Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Location
Hours
Reviews
3.5
876 reviews
5 stars
380
4 stars
119
3 stars
116
2 stars
76
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff members, particularly highlighting individuals like Lachanda and Maddie for their exceptional service.
Food Quality
While some customers enjoyed the food, particularly the biscuits and chicken, there were numerous complaints about food being cold, overcooked, or not prepared correctly.
Service Speed
A significant number of reviews mentioned slow service, especially during busy times, with long wait times for orders and issues with drive-thru efficiency.
Inconsistency
Customers reported inconsistent experiences, with some visits being excellent while others were disappointing, particularly regarding food freshness and order accuracy.
AI Ordering Issues
Several customers expressed dissatisfaction with the AI ordering system, citing it as a source of errors and delays in their orders.
- KSKenz S4 days ago5.0LaChonda was absolutely fantastic! This is the first time in my life where I actually felt welcomed in a fast food joint. She was running a tight ship in the kitchen as well and bojangles corporate needs to give her a raise!! 10/10 will be driving 30 minutes for bojangles again.
- BMBrian MomanJan 2, 20263.0While the food I got was hot and what I ordered... I had to pull off to the side to wait for my order instead of getting it at the window. It seemed like 3 other cars where waiting too. I waited at least 5 minutes after pulling away before my food came out. Not a massive issue, but and inconvenience nonetheless. The chicken strips were bland and mediocre and kind of thin. I've had better chicken strips at other competing companies. Hardly the "boldly seasoned" they advertise. Maybe next time I should try the actual bone-in chicken? The biscuit was big and fluffy, but without some butter or something it just sucked the moisture out of my mouth. The options for sides were nice and my dirty rice was really tasty. I also appreciate the number of dipping sauces they offer, especially since I first tried the chicken without sauce and it was fairly flavorless. Staff were all very friendly and helpful.
- STSunflower TimeDec 30, 20255.0Customer Service is the best here. Lachanda is a sweetheart. She is what makes a company great with exceptional Customer Service. Do everything to keep her and move her up in to management.
- RHRiccharda HarveyDec 29, 20255.0The cashier Kenz was so nice and pleasant. The restaurant was clean and all the team members were working and busy. Hats off the the evening manager. I was given the incorrect order the manger made it right with no complaints.
- CMChris McDonnellDec 19, 20255.0OMG this good is good. Whatever that seasoning is that they put on their fries is addictive. The chicken is fresh and delicious and perfectly cooked. Their blueberry cookies will drive you back again and again. They also claim to have the best iced tea, and that was also true
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Where is the Bojangles located in Lancaster, TX?
Bojangles is located at 760 N Interstate 35 E Rd, Lancaster, TX 75146.
What are the operating hours of Bojangles in Lancaster?
Bojangles is open 24 hours a day, 7 days a week.
Can I order from Bojangles online or via an app?
Yes, you can order online through their website or use the Bojangles app available on both iOS and Android.
What payment methods does Bojangles accept?
Bojangles accepts American Express, cash, Discover, MasterCard, and Visa.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services.
What are some nearby restaurants to Bojangles in Lancaster?
Nearby restaurants include In-N-Out Burger, Taco Cabana, IHOP, Pier 7 Juicy Seafood and Bar, Logan's Roadhouse, Chicken Express, and Taco Bell.
Are there other chicken restaurants near Bojangles?
Yes, nearby chicken restaurants include Chicken Express and It’s Just Wings.
What entertainment or lifestyle places are close to Bojangles?
Nearby lifestyle places include Lancaster Music School and Planet Fitness gym for music and fitness activities.
Where can I find automotive services near Bojangles?
Nearby automotive services include Firestone Complete Auto Care, Quick Lane automotive repair, and Mac Haik Ford car dealership.