Whataburger

3.8
1403 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2011 RANCH ROAD 620 S, LAKEWAY, TX
78734, United States

Hours

Reviews

3.8
1,388 reviews
5 stars
672
4 stars
307
3 stars
120
2 stars
90
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru, with some stating it was the slowest they had experienced.

Food Quality

While many enjoyed the food, there were numerous complaints about cold or poorly prepared items, including stale fries and incorrect orders.

Customer Service

Feedback on staff behavior was mixed; some praised friendly and helpful employees, while others reported rude interactions and poor service.

Cleanliness

Several reviews noted that the location was clean, including the restrooms, contributing positively to the overall experience.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a need for improvement in order fulfillment.
  • DV
    Donna Vallie
    6 days ago
    5.0
    Placed a special order for the morning of my daughter's wedding...manager was great with my request and the food was hot and ready when I picked it up.
  • TB
    Tom Bodine
    Oct 27, 2025
    4.0
    Good food good service
  • RB
    Ryan Ball
    Oct 12, 2025
    1.0
    I don’t order fast food after a night of binge drinking for the flavor! My sweet God in heaven, this is consistently the SLOWEST drive thru in our nation, let alone beautiful Lone Star state. FFS, please FIGURE IT OUT!!!
  • RG
    ricky gilbert
    Oct 11, 2025
    2.0
    Food is good but it always takes forever to get orders out at this location
  • KN
    Katherine Nguyen
    Sep 29, 2025
    5.0
    This may be the best Whataburger location I have ever been to. I work close to this location so I come here often. The staff are friendly every single time I visit and highly accommodating. There was one time where my brother put in an order for drinks on the app, and I ended up arriving an hour late for pickup, long after the scheduled pickup time for the order. I asked for the order when I arrived but at first they couldn’t find it in their system since it had been so long. The order had disappeared from his app and we were afraid there would be no refund. However after speaking to the kind manager, we found out that they had disposed of the drinks as they had spoiled after sitting outside for so long - but offered to remake them fresh for us. I was so thankful since it was really my fault for arriving so late. The staff all were kind and helpful and lovely. It feels that they take pride in their service, and they really care about delivering a superb customer experience, and I love that.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Lakeway, TX?

Whataburger in Lakeway, TX is open 24 hours every day of the week.

Does Whataburger in Lakeway offer curbside pickup and delivery?

Yes, Whataburger offers both curbside pickup and delivery services at this location.