Wendy's

3.3
661 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2404 Ranch Road 620, Lakeway, TX
78738, United States

Hours

Reviews

3.3
661 reviews
5 stars
212
4 stars
134
3 stars
117
2 stars
49
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or dismissive behavior.

Food Freshness

Many reviews indicated issues with food freshness, including cold or stale items, and some customers reported food safety concerns.

Order Accuracy

Numerous complaints about incorrect orders and missing items, particularly in drive-thru and delivery services.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, with some describing the location as filthy.

Management Issues

Feedback highlighted poor management practices, including lack of staff training and inadequate response to customer complaints.
  • DB
    Denys Bohun
    Nov 8, 2025
    5.0
    Delicious and inexpensive. As always!
  • JC
    Jon Cook
    Nov 2, 2025
    1.0
    I’ve tried three times - 0 for 3. Order always wrong, bun stiff, burger dry, fries soggy, takes forever. Have really enjoyed other Wendy’s locations. This place needs to go.
  • RB
    Rachel Bowes
    Oct 30, 2025
    1.0
    Lobby said open until 11pm but doors were locked at 10:20pm. Was going to use the bathroom and order food, took my money elsewhere.
  • BG
    Buster G
    Oct 20, 2025
    5.0
    Excellent service. Very respectful and fast. It’s inexpensive but you get what you pay for. Thin meat on burger. The fries are good.
  • VD
    Victoria Dougherty
    Sep 11, 2025
    1.0
    Talked to manager again about food and drink issues he was very dismissive. No offer of compensation nothing. 3 times 3 issues ...done!

Frequently Asked Questions About Wendy's

Is 122 Lakeway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.