Wendy's

3.3
667 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2404 Ranch Road 620, Lakeway, TX
78738, United States

Hours

Reviews

3.3
667 reviews
5 stars
215
4 stars
134
3 stars
117
2 stars
50
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or dismissive behavior.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, particularly in the drive-thru.

Food Quality

Feedback indicated a lack of freshness and quality in food, with complaints about cold or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Staff Competence

There were concerns about language barriers and staff training, leading to communication issues and poor service.
  • NT
    Nicholas Trevino
    Dec 30, 2025
    2.0
    This man's anime/R&B playlist is abhorrent. It ruins my day every time I walk into the building. PLEASE put someone else on the aux.
  • CG
    Chris G
    Dec 27, 2025
    5.0
    Those ladies on the night crew are really nice. Very professional attitudes.
  • WM
    William Massie
    Nov 21, 2025
    1.0
    PUT THE RIGHT SAUCE IN THE BAG. HOW HARD IS IT TO GIVE THE CORRECT SAUCE?
  • SS
    seka
    Nov 19, 2025
    1.0
    lady working here at like 11:45pm, pretty sure she’s a manager not sure. she’s always nasty and rude, awful service, forgot half my order and the one thing they did give me looked like this. — the other lady that works here (pretty sure she’s a manger too) she wears glasses, she’s AWESOME! but when she’s not there this other chick is there, and she obviously hates her job.
  • JC
    Jon Cook
    Nov 2, 2025
    1.0
    I’ve tried three times - 0 for 3. Order always wrong, bun stiff, burger dry, fries soggy, takes forever. Have really enjoyed other Wendy’s locations. This place needs to go.

Frequently Asked Questions About Wendy's

Is 122 Lakeway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Lakeway, TX?

The drive-thru at Wendy's Lakeway is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to 1:00 AM on Sunday.