Service Speed
Numerous customers reported extremely long wait times for their orders, often exceeding 30 minutes, even when the location was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and lack of professionalism.
Food Quality
While some customers enjoyed the food, others complained about cold items, poor quality, and inconsistent preparation.
Management Response
A few reviews mentioned positive interactions with management who attempted to resolve issues, but overall management practices were criticized.