Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Lakeway, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lakeway pizza for any occasion. Call us for pizza delivery in Lakeway or stop by 2422 Ranch Road #620 South A-122 for carryout to order the best pizza in Lakeway, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.9
169 reviews
5 stars
60
4 stars
15
3 stars
9
2 stars
11
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers reported receiving incorrect orders, with multiple instances of wrong items being delivered.
Hygiene Concerns
Several reviews raised serious concerns about food handling practices, including staff not wearing gloves and unsanitary conditions.
Delivery Issues
Customers frequently experienced late deliveries, with some orders taking over two hours or being canceled without notice.
Product Quality
Feedback indicated a decline in pizza quality, with complaints about burnt, undercooked, or poorly made pizzas.
- JRJustin RobersonNov 8, 20251.0Worst papa John's location I've ever experienced. Ordered a large 5 topping. It's like the just dumped all the toppings directly in the middle of the pizza, no attempt to distribute. Dominos has never failed me for chain pizza in Lakeway. Even better, go for Jersey Giant in Bee Cave. Not this disaster.
- MSMason StuartAug 27, 20251.0It was the WORST customer service of my life. Girl with both AirPods in flip flops in a food Place. I tried to ask how to work the app to get the deal, and she didn’t even know how to or would show me. She just stared at me the whole time while I was doing my order. The guy that was working was also on his phone the whole time and making my pizza without gloves. Never going back to this location either again! Ridiculous
- SSSheri SherillAug 26, 20251.0Unsanitary handling and wrong order. Staff member prepped my pizza bare-handed, on the phone, with no handwashing before or after taking out trash; then boxed it and added sauces the same way. The health and inspection department need to visit this disgusting place!! I placed an online order and waited in my car outside the shop. The storefront is all glass, so I could see the prep station (though not the oven). The only employee on duty was on his phone the entire time. He took trash to the dumpster, came back, and immediately began preparing my pizza without washing his hands or putting on gloves and still on the phone. He handled ingredients with bare hands, touched multiple surfaces including his face and nose, placed the pizza in the oven, then boxed it and added sauces, all without handwashing. When I went in to pick up, I also discovered it was the wrong order (I requested a veggie and he gave me plain cheese). Given the hygiene concerns and the incorrect order, I left without taking the pizza to save myself Giardia & food poisoning. I hope management addresses food-safety training and quality control.
- MFMichael FosterAug 16, 20255.0There is a valid reason that Papa’s Johns is an industry leader. The product is sensational and the service is world class. Marie at the Lakeway location has demonstrated exceptional customer service. Her courtesy and professionalism should be held up as a model for the entire operation. Please commend this rock star with a vigorous fervor!
- GIGeneral InfoJun 21, 20251.0Should have checked the review first. This is the worst pizza in Lakeway hands down. Save a headache and your money and go elsewhere. They sent the wrong pizza entirely and didn’t include the drinks we ordered. The solution they gave was to send yet another bad pizza.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Lakeway, TX?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, Friday from 9:30 AM to 1:00 AM, and Saturday from 10:00 AM to 1:00 AM.
What times can I pick up my order at Papa Johns Pizza in Lakeway?
Takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, Friday and Saturday from 9:30 AM to 12:30 AM.
Does Papa Johns Pizza in Lakeway offer contactless delivery?
Yes, they provide no-contact delivery services to ensure safety and convenience.
Where is Papa Johns Pizza located in Lakeway, TX?
It is located at 2422 Ranch Road #620 South A-122, Ste A122, Lakeway, TX 78738, USA.
What types of food items does Papa Johns Pizza in Lakeway offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Can I order Papa Johns Pizza online for delivery or carryout?
Yes, you can order online via Papa Johns' website or app for both delivery and carryout services.
What nearby restaurants can I visit around Papa Johns Pizza in Lakeway?
Nearby restaurants include R19 Taqueria (Mexican), UTea Kitchen (Vietnamese/Asian), Bluefin Sushi & Ramen (Japanese), Two Hot Mamas Grill (Mexican), Wendy's (fast food), and Jimmy John's (sandwiches).
Are there any nearby coffee shops near Papa Johns Pizza in Lakeway?
Yes, Donut Hole and Starbucks are nearby coffee shops where you can enjoy coffee before or after your pizza visit.
Where can I find nearby liquor or wine stores around Papa Johns Pizza?
Lake Travis Wine Trader and Awesome Liquors are nearby spots to purchase wine or liquor alongside your meal.
How can nearby businesses like Embellish or Esquire Cleaners help me during a visit to Papa Johns Pizza?
While visiting Papa Johns, you can also stop by Embellish for hardware or home needs, or Esquire Cleaners for laundry services, making your trip more efficient.