H-E-B

4.6
2038 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 2000 Ranch Road 620 S in Lakeway, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
2000 Ranch Road 620 S, Lakeway, TX
78734, United States

Hours

Reviews

4.6
2,038 reviews
5 stars
1,521
4 stars
330
3 stars
82
2 stars
32
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and helpfulness, with some praising individual employees while others reported rude or unhelpful service.

Checkout Experience

Long wait times at checkout and issues with self-checkout policies were frequently mentioned, leading to frustration among customers.

Store Cleanliness

Generally positive feedback on store cleanliness, though some customers noted issues with specific areas.

Product Quality

Customers appreciated the variety and freshness of products, but there were complaints about specific items like sushi and produce quality.

Curbside Service

Curbside pickup received mixed reviews, with some praising the efficiency while others reported long wait times.
  • CC
    Caroline Chan
    1 day ago
    5.0
    Fair price and great varieties Excellent service to boot
  • LN
    Lloyd Nelson
    3 days ago
    3.0
    The store as well as the parking lot always seems crowded. Good for HEB but not for small shopping errands. The Mi*Tienda Shrimp Ceviche is tasteless. It’s like a bland diet dish…70 calories per 5 oz serving. Have the folks that prepare it go to Lakeway Market (Lohmans and Lakeway Blvd) and try their Shrimp Ceviche. They make the BEST with lots of flavor that doesn’t burn you mouth or your b
  • PM
    P. M.
    4 days ago
    3.0
    Overall, I like this store. I am reviewing only the hot items (breakfast tacos, sausage rolls, carne guisada empanadas, etc.) located in the same area as rotisserie chickens that have taken a big drop in quality. I was told the responsibility has been changed to the deli vs the bakery department. Not a great move! I will likely not buying the products in the future. I’ve tried a couple of options recently…both not good!
  • PA
    Pedro Aguirre
    Oct 23, 2025
    1.0
    The staff at the self checkout are useless. I don't understand why they have a high rating when their produce and staff service are not that good.
  • KD
    Krystal Detreville
    Oct 17, 2025
    5.0
    Visiting for a few days in Texas and had to stop in at the grocery store… this grocery store is super big! Make sure to check out the deli section!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.