H-E-B

4.6
2053 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 2000 Ranch Road 620 S in Lakeway, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
2000 Ranch Road 620 S, Lakeway, TX
78734, United States

Hours

Reviews

4.6
2,053 reviews
5 stars
1,534
4 stars
332
3 stars
82
2 stars
32
1 star
73

What are people saying?

AI-generated from recent customer reviews

Product Selection

Customers appreciate the wide variety of products, including fresh produce and organic options.

Customer Service

Feedback on customer service is mixed; while some staff are praised for their helpfulness, others are criticized for rudeness and inefficiency.

Checkout Experience

Many customers express frustration with long checkout lines and the transition to self-checkout, which they feel has worsened the shopping experience.

Store Cleanliness

The store is generally noted for being clean and well-maintained, contributing positively to the shopping experience.

Management Issues

There are concerns regarding management behavior and responsiveness to customer complaints, with some customers reporting negative interactions.
  • CJ
    Christy Jenks
    3 days ago
    5.0
    The Blooms florists are the KINDEST ladies. I went in today to get flowers for my daughter in law who just gave birth and they created a gorgeous bouquet and paired it with a lovely vase and balloon. I could not be happier while they asked questions about my grandson. So much appreciation for these ladies
  • IW
    Irina W
    Jan 5, 2026
    5.0
    HEB all the way!!! They're volunteering and helping lots of people in need, more than our government can do to help and best part, They're Local, so support TEXAS 😉
  • FF
    Fernando Fajardo
    Dec 29, 2025
    5.0
    Coworkers are nice
  • TF
    The Austin Files
    Dec 21, 2025
    5.0
    My usualy grocery stop, no complaints.
  • CP
    Chet Pasquarello
    Dec 18, 2025
    5.0
    Great store with large selection and reasonable prices. They have tons of organic options. I wish that HEB was in New Jersey

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.