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Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold or incorrect food orders, with some mentioning unsanitary conditions.
Cleanliness
The restaurant was frequently described as dirty, with complaints about the state of the dining area and restrooms.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items.
Management Issues
Reviews indicated a lack of effective management, with calls for retraining staff and improving overall service.
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Dariani Arzú
Feb 22, 2026
1.0
I went at 11:5 am to pick up my order that I had made online I forgot to put that I was going to pick it up by the drive thru and I asked them to please pass it to me and they told me no ma’am you have to come inside to pick up your order I went inside I picked up my order and the fries were cold and missing things the employees had and a bad attitude
JT
Johnny Tenery
Jan 22, 2026
1.0
Idiots don't know how to pack a bag.I made it six steps from the car and it fell apart lost all the food on the ground. Also, failed to give me my fries with my combo meal. Tried to call and complain the phone.Just rings in rings in rings. I advise people to stay far away from this place.
AD
Alex Danaj
Dec 29, 2025
2.0
They had me pull forward after paying. Nobody else behind me the whole time, I waited 8 minutes then reversed. Food came right up. I taste a fry and it was cold, which was disappointing considering the wait. It's 9pm and there's at least 7 workers inside and I'm the only customer around so not sure what the wait was for, nobody bothered explaining anything to me. Anyway I asked for fresh fries and the guy handed me another order of cold stale fries. Very disappointed in the poor customer service at this location. However, the spicy chicken sandwich was straight 🔥 please keep up the good work with that
SA
Sammantha Ang
Nov 26, 2025
5.0
Whoever took our order tonight provided great customer service! We didn’t mind waiting at all! Thank you we’ll be back.
JR
Jason Rabel
Nov 18, 2025
5.0
Ther is mo atmosphere in a fast food restaurant. O always give a 1 star only if thw place has something special will it get recognized.