Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback highlights a mix of excellent and poor customer service experiences, with specific praise for staff members like James and Erika, while others reported rudeness and unprofessional behavior from some employees.
Order Accuracy
Several customers noted issues with order accuracy, including receiving incorrect drinks and being charged for mistakes made by staff.
Speed of Service
Many reviews mentioned slow service, particularly during busy times, with some customers expressing frustration over long wait times.
Drink Quality
Overall, customers enjoyed the drinks, with specific favorites mentioned, but there were complaints about drink preparation and presentation.
AM
Ava Morgan
Dec 23, 2025
1.0
They gave me a half full coffee for my birthday. And didn’t know how to explain no ice versus cold pour and other drink varieties
RP
Redwood P
Dec 2, 2025
3.0
Decent coffee not the best but definitely not the worst.
BB
B B
Nov 29, 2025
3.0
We stopped at this Dutch Bros while visiting from Colorado and had a really disappointing experience.
We ordered a large double-blended Rebel. The blonde barista with glasses was great and apologized for entering it incorrectly. However, the blonde barista without glasses was extremely rude about the situation. We were asked to pay the difference for the corrected drink, which we were willing to do, but at every other Dutch we’ve been to, they’ve never made us pay extra when it was their error.
On top of that, she demanded the incorrect drink back, when usually Dutch Bros lets you keep the mistake. The energy at this store felt really rough and unwelcoming.
I do want to shout out the blonde barista with glasses—she was kind, professional, and absolutely killing it. The issue was with the other barista’s attitude and how the situation was handled.
MM
M MOUSE
Nov 28, 2025
5.0
Carmilizer blended extra shot it's awesome
MG
Mr. Gnarchotix
Nov 15, 2025
1.0
The Lake Worth, TX off Azle Avenue is the worst customer experience I have ever had. Got there 8 minutes before "closing time," which is 11pm. Only to sit there patiently waiting to be helped. No answer... honked, knocked to finally get someone who said "we are closed". I tried to explain to them we were there waiting to never be help. The Mexican young lady just lied saying " My co-worker had been just up here," wrong.....
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the main operating hours for Dutch Bros Coffee at 6113 Azle Avenue, Lake Worth, TX?
Dutch Bros Coffee at 6113 Azle Avenue is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Can I order Dutch Bros Coffee drinks ahead of time?
Yes, you can order ahead using the Dutch Bros app or online at their order URL for convenient pickup.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery directly, but third-party services might deliver their drinks. They recommend visiting their locations for the best experience.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there any sugar-free flavor options available?
Yes, Dutch Bros offers many sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What caffeine-free drinks can I enjoy at Dutch Bros Coffee?
Caffeine-free options include drinks made with decaf espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Where is Dutch Bros Coffee located in relation to Neuhaus Lake Worth?
Dutch Bros Coffee at 6113 Azle Avenue is near the Neuhaus Lake Worth landmark, making it easy to visit both for a coffee break and a historical experience.
What are some nearby places to visit after enjoying a drink at Dutch Bros Coffee?
After visiting Dutch Bros Coffee, you might enjoy visiting nearby spots like Dairy Queen for a treat, HOTWORX gym for a workout, or Orange Leaf Frozen Yogurt for dessert.
How can I use Dutch Bros Coffee's app to enhance my experience?
You can download the Dutch Bros app on iOS or Android to order ahead, earn rewards points, get a free birthday drink, and collect digital stickers.
If I am visiting Dutch Bros Coffee, what automotive services are conveniently close by?
Nearby automotive service locations include In N Out Lube Center, Maaco Collision Repair & Auto Painting, Meineke Car Care, and Take 5 Oil Change, useful for car maintenance while you grab your coffee.