Customers frequently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and unsatisfactory preparation.
Customer Service
Mixed reviews on staff friendliness; some praised individual employees for excellent service, while others criticized poor management and rude behavior.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including messy floors and dirty restrooms.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, indicating a lack of attention to detail.
PM
Patsy J. Manzanares
Jan 5, 2026
1.0
Spent almost $70 for dinner and they still left half of my order out the bag. I haven’t been to a DQ in years, and when I decided to give them another shot, they gave me a definite reason why not to go back. The number that’s provided doesn’t even work.
LT
last time
Jan 3, 2026
1.0
Came to the dairy Queen wasn't really busy. Sat for 20 minutes waiting for some "fast food"
I won't be coming back Whataburger is much faster and it's always packed for a reason...
MH
Michelle Hill
Jan 1, 2026
1.0
Inside or drive thru there's ALWAYS a long wait. Every visit I get pulled up to wait. I have currently been waiting 23 minutes. They came out to offer me a free blizzard with still no ETA for my food!! I like dairy queen food but this is bonkers!!
AB
Austin Bond
Dec 23, 2025
3.0
Wow... It's a newer place but was quite dirty and SO. SLOW. Waited 25 minutes, which is absurd for "fast food." Giving Whataburger a run for their money. Employees were friendly (but slow) and food was tasty enough, but large fries were not large at all. Definitely not returning 😐
CL
Christine Learn
Dec 23, 2025
1.0
Missing drink. The door dash driver said the food was already on the counter when she arrived at the store and when she asked if thats everything, she was told yes. All 3 combos didnt have drinks