When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lake Jackson. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported issues with the wings being overcooked, dry, or lacking flavor, particularly the fries.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can be good when the right people are working.
Inconsistent Experience
Customers noted a significant variation in their experiences, with some visits being satisfactory while others were disappointing.
KM
Kenneth Matt
5 days ago
3.0
Chicken was very dry cold and needed more sauce the fries were just awful also cold service could be better
RM
Rebecca Moore
Dec 13, 2025
1.0
12/13/25. What a waste of my money. There was so much seasoning on the fries you couldn't even enjoy them. I think I'm pretty much done. Wingstop do better.
VW
Victoria Williams
Dec 6, 2025
5.0
Daysha, and Latasha are the absolute sweetest people I've ever met. Absolutely glowing with positivity and resistance. Definitely needs a raise
JD
James Day
Nov 20, 2025
2.0
Let's talk about the definition of the phrase 'dry rub', shall we? C'mon, y'all. Do better.
DD
Dez
Oct 30, 2025
5.0
This place stays busy. Not that it's a bad thing, I can see why. The food is good. I love me some good wings and good flavors. Customer service is good as well.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Lake Jackson?
You can order classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the hours of operation for Wingstop Lake Jackson?
Wingstop Lake Jackson is open every day from 10:30 AM until midnight (00:00).
Does Wingstop Lake Jackson offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through service available at Wingstop Lake Jackson?
No, Wingstop Lake Jackson does not have a drive-through service at this location.
What payment methods are accepted at Wingstop Lake Jackson?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does Wingstop Lake Jackson have seating and is it wheelchair accessible?
Yes, the restaurant has seating and offers wheelchair accessible entrance, parking, seating, and restroom facilities.
Are there any nearby places customers can visit before or after dining at Wingstop Lake Jackson?
Yes, nearby places include The Joint Chiropractic for wellness, Mattress Firm for furniture shopping, and Urban Air Trampoline and Adventure Park for family fun.
How can customers find Wingstop Lake Jackson using public transit or by visiting nearby landmarks?
Customers can use nearby locations such as Fred Loya Insurance or RadioShack as landmarks to locate Wingstop at 117 TX-332 W Suite B, Lake Jackson.
Are there other dining options close to Wingstop Lake Jackson?
Yes, nearby dining options include Little Caesars Pizza, Chili's Grill & Bar, and China Star for diverse cuisines.
How can I order from Wingstop Lake Jackson using mobile apps?
You can order through the Wingstop app available on the Apple App Store and Google Play Store or directly through their online menu.