Whataburger

4.2
1995 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
123 HIGHWAY 332 W, LAKE JACKSON, TX
77566, United States

Hours

Reviews

4.2
1,947 reviews
5 stars
1,126
4 stars
403
3 stars
181
2 stars
80
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many noted issues with cold or improperly cooked items, as well as missing components from their orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Staff Friendliness

Despite service issues, many customers praised individual staff members for their friendliness and professionalism.
  • JC
    Jess C
    2 days ago
    1.0
    If you have a small child who needs a diaper change they do not have a changing table in the restroom . Very inconvenient.
  • CT
    Christy “ChrisT” T
    3 days ago
    4.0
    They gave me the wrong order but fixed it immediately. They told me to keep the wrong order and fixed the one I originally wanted. Although it was a mistake, they were kind, quick and apologetic. Accidents happen.
  • MM
    Marvin
    6 days ago
    5.0
    Lake Jackson location, has good employees everyrime I come through from Houston I stop , the burgers are always HOT and fresh and the fajita chicken tacos everything is fresh it made take a extra few minutes but it's worth the weight thanks CASHIER - Jesse B
  • SM
    Summer Myers
    Dec 27, 2025
    1.0
    My husband went & got us food and when they took his order they was rude and rushing already. Get home and the fries are raw still. Not cooked all the way. Called up there asked for the manager and she said there’s nothing they can do if the chicken was cooked all the way through & was rude. The manager‘s name was Lupita. If you don’t like your job, get a new one it cost nothing to be nice. I usually don’t do things like this but we pay for the food so we expect the food to be cooked all the way. I never go out to eat anymore and this is why, customer service is poor along with the food! Order # 528413.
  • HR
    Hannah Rugg
    Dec 22, 2025
    3.0
    If it weren’t for the fact, it takes 20 minutes to get your food, this place wouldn’t be so bad. The food tastes good and doesn’t look like slop. However, 4 other people got their food in the 20 minutes I was waiting for my food. All I got were biscuits and gravy with egg.

Frequently Asked Questions About Whataburger

Where is Whataburger in Lake Jackson, TX located?

Whataburger is located at 123 HIGHWAY 332 W, Lake Jackson, TX 77566.

What are the Whataburger Lake Jackson location hours?

Whataburger in Lake Jackson is open 24 hours, every day of the week.