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Sonic Drive-In

3.9
(875 reviews)

Business Details

209 Highway 332 West, Lake Jackson, TX
77566, United States
(979) 297-8200

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lake Jackson, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 209 Highway 332 West for the ultimate SONIC experience!

Location

Sonic Drive-In
209 Highway 332 West, Lake Jackson, TX
77566, United States

Hours

Reviews

3.9
875 reviews
5 stars
394
4 stars
224
3 stars
134
2 stars
54
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.

Food Quality

Inconsistent food quality, with some customers receiving stale or improperly prepared items, while others enjoyed fresh meals.

Friendly Staff

Despite service issues, many reviews highlighted friendly and helpful employees, especially carhops.
  • RL
    Roberto limousine
    Feb 17, 2026
    5.0
    Wow, I've never had such incredibly customer service the boy on car hop, joseph , is amazing and he does his job perfect almost feels like a real freind when I come thru 🙌
  • AB
    Aleigh Blackstock
    Feb 17, 2026
    1.0
    Stopped to get drinks and a snack for my toddler before heading out of town. Right at the get-go, the lady on the speaker was short and snippy. Kept cutting the speaker off as she was talking and wouldn't repeat part of the order, an unsweet tea cut in half with lemonade, correctly so when the second tune I confirmed, I got fussed at. "I know, I'm just saying it like that!" Got to the window, she handed me the drinks and took payment, handed my card back with the card receipt but no itemized and slammed the window. But the time I got passed the light I realized I didn't have my toddlers' order of fries. Honestly I don't even know if I paid for them, I don't remember her repeating it, and I don't have the receipt to prove otherwise. As bad as it is, I'll go to Sweeny Sonic over this one anyday. At least they repeat the order correctly and are decent.
  • EC
    EMERGE CO.
    Feb 15, 2026
    5.0
    Omg , that car hop dude named Joseph is so cute and fresh his job so well and gives perfect customer service he definitely deserves a raise
  • RF
    Rocktheland Freita
    Dec 24, 2025
    1.0
    Kids that worked there sounded annoyed to take the order. Then the tater tots we paid for were not in the bag. I think the employees need to be trained a little better.
  • VF
    Velma Feldman
    Nov 22, 2025
    1.0
    I would give this sonic negative stars if that was an option, but since I can't do that, I'm giving them one star, because I ordered my food took it home got to eating it and everything and then about halfway through my tots i noticed the rest of my container was full of old cold hard is stale fries. I don't appreciate my food being done that way I didn't order fries, and even if I had, I'd want fresh fries. It's obvious they put those fries in the bottom of my container to make it look like I had more tots in my container than what I did, because they didn't feel like making more tots, then for them to be old cold and stale someone needs to get a handle on this location and their manager not the first time this location.Has messed up my order or cut corners like this.I'm on here , giving them a bad rating and complaining about it because it just keeps repeatedly happening. Do not go to this sonic location, go to the one down in clute.They actually get your orders right and the food is fresh and good... PS: HERE'S A PHOTO SHOWING THE OLD STALE FRIES IN MY CONTAINER AS I FOUND THEM...

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Certified March 01, 2026Yext Knowledge Graph
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