Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,493 reviews
5 stars
439
4 stars
290
3 stars
282
2 stars
141
1 star
341
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times and rude staff being common complaints.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several customers noted that the location was not clean, with unsanitary conditions reported in both the dining area and kitchen.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some customers experiencing rude interactions and a general disregard for customer service.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning cold items, undercooked meat, and overall poor food preparation.
- JVJoe Villarreal4 days ago1.0Trash service as always, food is never right and they take forever. Past 3 times I came here I ordered my food plain and dry. I guess it’s hard for some of the workers to read because on the receipt and box it says play or sauce only (on the McRib) yet they load it up with everything. Never waisting my time at this location anymore.
- JDJames DayNov 16, 20252.0Why mark the order as 'ready for pick up' at 10pm if we're here, still waiting, 10:13 and counting? Dishonesty sucks.
- JSJordan StuartNov 8, 20255.0Almost no communication, it’s crazy it takes over 20 minutes to make 2 smalls meals, especially when the restaurant is empty. Had to go back in like 5 times because items were continuously missing, then 1 of the workers got snappy whenever we went back up to the counter for our missing items. Worst McDonald’s I’ve ever been to. I mean 20 minutes for NUGGETS Update: the manager came and fixed everything, it’s been a busy day for everybody, everything was made right. Look forward to returning in the future
- SSSheria SmithNov 2, 20253.0Long slow drive through and food was cold. Service is always bad here. Prepare to wait!
- KDKc DikeOct 14, 20251.0McDonald's started the Monopoly game only Lake Jackson decides not to give the game pieces on the drinks order the food multiple times very unsatisfied
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Lake Jackson, TX?
McDonald's in Lake Jackson, TX is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services every day, 24 hours a day, including same-day and no-contact delivery options.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is available 24/7 every day at this location.
What payment options are accepted at McDonald's Lake Jackson?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services available include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's in Lake Jackson, TX located?
It is located at 118 Hwy 332 W, Lake Jackson, TX 77566, USA.
Is there a rewards program available for customers at McDonald's?
Yes, customers can earn points towards free food through the MyMcDonald's Rewards program.
Are there other fast food restaurants near McDonald's in Lake Jackson?
Yes, Burger King and Whataburger are nearby fast food restaurants where you can explore different burger options after your visit to McDonald's.
What automotive services are available near McDonald's in Lake Jackson?
Nearby, you'll find automotive repair and tire services at Intoxalock Ignition Interlock, Midas, Discount Tire, and Jiffy Lube Oil Change, making it convenient to combine car maintenance with your meal stop.
Are there any retail or personal care stores near this McDonald's location?
Yes, Victoria’s Secret & PINK and Bath & Body Works are nearby retail stores where you can shop for clothing and beauty products before or after dining at McDonald's.