Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,505 reviews
5 stars
440
4 stars
290
3 stars
284
2 stars
141
1 star
350
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with long wait times for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality problems.
Cleanliness
Several customers noted that the restaurant was dirty, including unsanitary conditions in the restrooms and kitchen.
Staff Attitude
Feedback indicated a lack of customer service, with some staff being rude or unhelpful during interactions.
Positive Experiences
Despite the negative feedback, a few customers praised specific staff members for their excellent service.
- RDRobert Duval1 day ago5.0The manager was very kind
- CBChris BillingsJan 5, 20261.0Never get what you pay for. Always check your beats before you leave the parking lot.
- JGJames GartmanDec 25, 20255.0Waited 45 mins for curbside and eventually went inside to ask about my order (it was super busy so I didn't mind waiting). Found out someone took my order, and they remade it for me no problem.
- CCCindyDec 15, 20251.0Before ordering , I made a visit to the women’s restroom. After discovering no running water at the restroom sink I didn’t bother to order when I came out. Where exactly were the female employees washing their hands? ….As I peered over the counter …. I saw no gloves on the employee serving up fries . Couldn’t see the other servers. Needless to say… I didn’t order any food….
- MSMel SDec 5, 20251.0Used the app at 2:45pm to order 2 meals. Arrived at 3:15pm. Parking lot completely full. Waited for open spot. Sat in spot 2, for 30 minutes. Husband walked inside to see if there was an issue. 20 people inside waiting as well. Finally, received food at 3:50pm 😕Order was missing BBQ sauce, and incorrect items. Moral here; go to Burger King.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Lake Jackson, TX?
McDonald's in Lake Jackson, TX is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services every day, 24 hours a day, including same-day and no-contact delivery options.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is available 24/7 every day at this location.
What payment options are accepted at McDonald's Lake Jackson?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services available include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's in Lake Jackson, TX located?
It is located at 118 Hwy 332 W, Lake Jackson, TX 77566, USA.
Is there a rewards program available for customers at McDonald's?
Yes, customers can earn points towards free food through the MyMcDonald's Rewards program.
Are there other fast food restaurants near McDonald's in Lake Jackson?
Yes, Burger King and Whataburger are nearby fast food restaurants where you can explore different burger options after your visit to McDonald's.
What automotive services are available near McDonald's in Lake Jackson?
Nearby, you'll find automotive repair and tire services at Intoxalock Ignition Interlock, Midas, Discount Tire, and Jiffy Lube Oil Change, making it convenient to combine car maintenance with your meal stop.
Are there any retail or personal care stores near this McDonald's location?
Yes, Victoria’s Secret & PINK and Bath & Body Works are nearby retail stores where you can shop for clothing and beauty products before or after dining at McDonald's.