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McDonald's

3.2
(1509 reviews)

Business Details

118 Hwy 332 W, Lake Jackson, TX
77566, United States
(979) 299-3008
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
118 Hwy 332 W, Lake Jackson, TX
77566, United States

Hours

Reviews

3.2
1,509 reviews
5 stars
441
4 stars
290
3 stars
285
2 stars
142
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for both drive-thru and curbside orders, often exceeding 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of helpfulness and rudeness from staff, with some customers feeling ignored or mistreated.

Food Quality

Several customers complained about cold food, undercooked items, and overall poor food quality.

Cleanliness

The establishment was noted for being messy and unsanitary, with concerns raised about hygiene practices.
  • AT
    Ashley Taft
    Feb 25, 2026
    2.0
    Customer service is severely lacking, wait times are ridiculous, and food is usually cold
  • LL
    Larry
    Feb 18, 2026
    3.0
    It's McDonald's what there to say
  • DK
    Dave Kapur
    Feb 16, 2026
    2.0
    They are supposedly a Fast Food place ...but if it takes 20 minutes to pick up a mobile order ... unacceptable 😞☹️
  • DL
    Debbie Lopeman
    Feb 14, 2026
    1.0
    Drive-thru experiences off one. I like to use my app. App wasn't working in the last three times I found the receipt is my readable to add. I told them about it and they said sorry.
  • RR
    Rusha Randall
    Feb 1, 2026
    1.0
    Everytime I go they forget something in order this time they forgot both of my double cheeseburgers from my double cheeseburger and basket of fries and you can’t even call to get a refund because the number doesn’t even work. Also sat at curbside for 45 mins after I got the notification that it was in the way out.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Lake Jackson, TX?

McDonald's in Lake Jackson, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day, 24 hours a day, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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