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Jimmy John's

4.0
(202 reviews)

Business Details

200 W Hwy 332, Lake Jackson, TX
77566, United States
(979) 292-0353

About

Sandwich Restaurant

Location

Jimmy John's
200 W Hwy 332, Lake Jackson, TX
77566, United States

Hours

Reviews

4.0
202 reviews
5 stars
118
4 stars
33
3 stars
11
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including staff being unhelpful, rude, or inattentive.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning incorrect orders, small portions, and lack of freshness.

Positive Experiences

Some customers praised the freshness of the food and the friendliness of certain staff members, indicating that there are positive experiences to be had.

Delivery Problems

Several reviews noted issues with delivery, including late arrivals and incorrect orders.

Pricing Concerns

Customers frequently mentioned that the prices were high relative to the portion sizes and quality of the food.
  • CC
    Chris
    Dec 13, 2025
    1.0
    Freeport is 10 minutes away from the store and you don't deliver? And you don't allow Doordash. what a waste
  • CJ
    Clinton Justus
    Nov 12, 2025
    3.0
    Not special.
  • LT
    Lilly Townsend
    Nov 11, 2025
    1.0
    Ordered a kickin ranch chicken wrap with everything on it and only added one thing but when i got my food it had no cheese, no lettuce despite it coming with those things and was drowned in sauce and mayo. On top of that the wrap was falling out of the second wrapper it was wrapped in.
  • JA
    Jen Alfaro
    Oct 21, 2025
    3.0
    The girl who worked the front 10/21 night has an attitude and clearly doesnt want to be there. Get someone else to interact with customers.
  • TB
    Tee Bee
    Oct 19, 2025
    1.0
    When I walked up, the staff was outside taking a break at the tables. They saw me go inside but didn’t bother to assist me. At the counter, no one was there to take an order. As I was leaving, an employee came in from the back and said she didn’t know I was there. Said she was busy dealing with BS in the back. She offered to get the guys outside to come in and serve me but I declined. They saw me go inside the store and elected to stay outside. I will not beg for service when I’m paying for it so I walked away and spent my money at Firehouse Subs across the street where I was welcomed in.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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