Jimmy John's

4.0
201 reviews

About

Sandwich Restaurant

Location

Jimmy John's
200 W Hwy 332, Lake Jackson, TX
77566, United States

Hours

Reviews

4.0
201 reviews
5 stars
118
4 stars
33
3 stars
10
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including unhelpful staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about small portions, incorrect ingredients, and overall dissatisfaction with the food.

Staff Attitude

Several reviews highlighted rude or indifferent staff behavior, impacting the overall customer experience.

Delivery Problems

Customers expressed frustration with delivery issues, including late arrivals and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and appreciated the quick service and friendly staff.
  • CC
    Chris
    Dec 13, 2025
    1.0
    Freeport is 10 minutes away from the store and you don't deliver? And you don't allow Doordash. what a waste
  • CJ
    Clinton Justus
    Nov 12, 2025
    3.0
    Not special.
  • LT
    Lilly Townsend
    Nov 11, 2025
    1.0
    Ordered a kickin ranch chicken wrap with everything on it and only added one thing but when i got my food it had no cheese, no lettuce despite it coming with those things and was drowned in sauce and mayo. On top of that the wrap was falling out of the second wrapper it was wrapped in.
  • JA
    Jen Alfaro
    Oct 21, 2025
    3.0
    The girl who worked the front 10/21 night has an attitude and clearly doesnt want to be there. Get someone else to interact with customers.
  • TB
    Tee Bee
    Oct 19, 2025
    1.0
    When I walked up, the staff was outside taking a break at the tables. They saw me go inside but didn’t bother to assist me. At the counter, no one was there to take an order. As I was leaving, an employee came in from the back and said she didn’t know I was there. Said she was busy dealing with BS in the back. She offered to get the guys outside to come in and serve me but I declined. They saw me go inside the store and elected to stay outside. I will not beg for service when I’m paying for it so I walked away and spent my money at Firehouse Subs across the street where I was welcomed in.