H-E-B

4.5
3284 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 97 Oyster Creek Drive in Lake Jackson, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
97 Oyster Creek Drive, Lake Jackson, TX
77566, United States

Hours

Reviews

4.5
3,284 reviews
5 stars
2,372
4 stars
589
3 stars
166
2 stars
52
1 star
105

What are people saying?

AI-generated from recent customer reviews

Product Quality

Mixed feedback on the quality of meat and produce, with some customers reporting issues with freshness and quality.

Customer Service

Generally positive experiences with friendly and helpful staff, though some reports of rude service and poor handling of complaints.

Store Variety

Customers appreciate the wide selection of products, including unique items and fresh produce.

Cleanliness

The store is often noted for being clean and well-organized, contributing to a pleasant shopping experience.

Parking Issues

Concerns about the parking lot design and availability, with reports of it being crowded and difficult to navigate.
  • RP
    Rita Pitts
    1 day ago
    3.0
    You will need to re-sack your groceries. Unless you enjoy having cold, wet things mixed with dry things which doesn't bode well for anything. I try each time to group them to make it easier for them but so far, no such luck.
  • PB
    Patrick “Joey” Baker
    Nov 7, 2025
    1.0
    I am here for a business trip and got gas and need a receipt. I hit yes after pumping and the receipt printer did not print anything so I went to the counter and asked them to print my receipt. They gave me a handwritten receipt from the same type of receipt book that my childhood baseball park would write receipts from the concession stand with. I asked him to please print one and he said that was not possible. They are either uneducated or just downright happily unhelpful because it is more than possible to print a receipt from a previous transaction. I travel regularly and have had to get receipts printed multiple times from multiple different establishments in the past and it is always possible. I asked if someone were to come and need to audit their books would they just hand out their little receipt book that they only write a receipt into and one is requested, and the manager let me dead in the face and said "yes. If you need something more official you can call corporate." If -1 star was an option it still wouldn't be as appropriate as they deserved
  • KL
    Karen L
    Oct 30, 2025
    5.0
    OMG!! My new favorite place to shop for groceries. Being not from around here, or Texas for that matter, it's like California's Safeway, Raley's and Walmart all rolled into one convenient location. You bet I'll be coming back 😉.
  • BL
    Bubbles Lovebird
    Oct 28, 2025
    5.0
    Food they make us good and there fruit doesn't rot as soon as you get it inside like Kroger's. It's hard to fined a good apple that isn't under ripe
  • LM
    Leigh Meredith
    Oct 19, 2025
    1.0
    The request- “Custom” red velvet cake with simple Happy Birthday- tiny print, not even centered on the cake, icing so thin in one area that you can see the cake, random cake crumbs drizzled messily on another area. Just a total let down and a disaster. It was discounted $10 after a complaint but the overall handling was less than professional. The “manager on duty” truthfully couldn’t have cared less.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.