I’m posting this as a long-time customer who has noticed some recent changes. I’m hoping this feedback helps the owner address the delivery delays we’ve been seeing lately.
I’ve been a weekly regular here for my son, but the delivery service has become inconsistent over the last few months. Most recently, a 4:30 PM order didn't arrive until 6:35 PM. When I called for an update, I was told the pizza had been kept under heat lamps, which isn't ideal for a two-hour wait. The delivery side seems to be struggling lately, so I’d recommend picking up in person to ensure your food is fresh and hot. Unfortunately, the customer service experience during this delay wasn't what I’ve come to expect from this shop.
CH
Casey Hatcher
Nov 15, 2023
4.0
We've tried the new location twice so far. First visit was great and the second pizza was so so (undercooked).. Everyone was nice and it seems like the location has promise. BTW: Put some crust on it..
BC
Blaine C
Sep 17, 2023
1.0
Got Mr Gatti’s for the family on Monday 11/24 had a horrible experience, pizza was raw dough underneath, missing half the crust and shattered bone fragments in my wings, emailed a review over talking about my experience has been about a week haven’t heard a thing. Very disappointing.
MH
Michelle Haarmeyer
Sep 16, 2023
3.0
Ordered a deep dish pizza and got what's almost thin crust. The toppings are good. The salad I ordered only had lettuce, a few strips of onion ,and little tomato, which is completely different than what is shown online.
DD
Denis Danilushkin
Sep 16, 2023
2.0
This is my first and last time trying this pizza ,
I didn't expect that I would get at best Domino's or store brand frozen pizza. It is a shame , the crust is so bad , it is not even pizza crust (greasy, hard, bad texture) I have ordered Sicilian veggie and meat pizzas , toppings were enough, but this is not supposed to be a cheap frozen pizza , taste bad , Veggie were raw on top , too little cheese, I just don't get it. I was expecting a decent pizza based on reviews.
This is a shame because the location is great, it was very clean. The staff was friendly. The failure was the actual product provided.
What are the pickup options available at Mr Gatti's Pizza in Lago Vista, TX?
Mr Gatti's Pizza offers in-store pickup and curbside pickup services, but delivery is not available.
What are the operating hours for pickup and takeout at Mr Gatti's Pizza?
Mr Gatti's Pizza is open for pickup and takeout from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Does Mr Gatti's Pizza accept credit card payments?
Yes, Mr Gatti's Pizza accepts American Express, Discover, Mastercard, and Visa credit cards as well as cash.
Is Mr Gatti's Pizza wheelchair accessible?
Mr Gatti's Pizza has a wheelchair accessible entrance and parking but does not have wheelchair accessible seating or restrooms.
Can families and children visit Mr Gatti's Pizza?
Yes, Mr Gatti's Pizza welcomes families and children and offers vegetarian and dessert pizza options.
Does Mr Gatti's Pizza offer any online ordering options?
Yes, you can order online through their order URL at https://gattispizza.hungerrush.com/Order/Menu/111.
Where is Mr Gatti's Pizza located in Lago Vista, TX?
Mr Gatti's Pizza is located at 20900 FM 1431, Suite 120, Lago Vista, TX 78645, USA.
What are some nearby places of interest around Mr Gatti's Pizza?
Nearby places include Lakeside Chiropractic, Brookshire Brothers grocery store, Anytime Fitness gym, and The Candy Bar Lago ice cream shop, offering added convenience and entertainment options before or after your visit.
Can customers visiting Mr Gatti's Pizza also visit local recreational facilities nearby?
Yes, customers can visit nearby recreational venues like Lago Vista City Pool and Lago Vista United Baseball & Softball for sports and leisure activities.
Are there any nearby services customers might find helpful when visiting Mr Gatti's Pizza?
Nearby services include the Post Office North Lake Travis for mailing needs and Lago Vista Chamber of Commerce for local information and community services.
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