It’s a drive in. I order a meal and take it home to eat.
Stopped by Sonic a few days ago. It was pretty busy, so my order took a bit longer than usual, but the two carhops Anna and Jacob were great. They were friendly and professional, and you could tell they were doing their best even with the amount of people there.
EE
Extraterrestrial2017
Nov 5, 2025
The guy taking orders is unbelievably rude. I’m the only person there and he doesn’t answer so I drive around to another stall push the button and wait almost 10 minutes then he comes on and says “yeah”. That’s it, so I order ice cream and it literally took 14 minutes and it was partially melted. So they made it and let it sit. This place needs to shutdown. I’ll never go back. If you do go there, do not tip! The service and the food is horrible
I’m a regular at this Sonic in Lago Vista. Originally, from Houston I have noticed that Sonic doesn’t provide the best service overall. However, my opinion was transformed after my interaction with Natalie. Kind, sweet, and attentive are only a few words I could use to describe her. She deserves a raise, a promotion and all the best in this competitive world! Thank you Natalie for making my day :)
DK
Duston Daulton (kILLtHEtIEs)
Oct 28, 2025
BS!
110%!
Seriously, can’t your guys get this place in decent working order? At least, to a collective “Standard”…
I keep trying to be optimistic on this Sonic in Lago, mostly because it’s the only late and I work a ton of hours.. it’s hard enough working 2 jobs with no time to cook for my kids… I just needed this order…
“We don’t have sweat tea” I was told…
“You’ll have to wait 20-30 minutes for anything aside from a burger” basically …
The male on the intercom seems frustrated at ME for simply asking what was available… like, really dude?!?..
seems this place is hanging on by a thread.. this is literally the 4th time I’ve been screwed over AT THIS LOCATION!!! Please tell your staff- the website all indicates OPEN until 11pm. Why is nothing I wanted available? I’m guessing here, obvious to most I’m sure.. seems like this male didn’t want to pull out food or whatever the case…
Not cool to lead people on by advertising open until 11pm if everything BUT A CHEESEBURGER is either “Out” or being “told it would take longer to cook than the amount of time available” this is manipulation- this is not as advertised- the staff here need to be axed, or shut the dang place down… so tired of having a half-a’d people ruining what should have been a decent meal for my family… as mentioned before, and maybe I should know better by now,..
the guys that just brought the food, FOR SURE, was the one on the intercom..
older white male-
This is not who should be servicing customers…
I wish there could be a way to REALLY rate these places so to conduct impactful - positive results.. seems to be going on deaf ears… js..