Sonic Drive-In

4.1
753 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lago Vista, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 20700 Fm 1431 for the ultimate SONIC experience!

Location

Sonic Drive-In
20700 Fm 1431, Lago Vista, TX
78645, United States

Hours

Reviews

4.1
753 reviews
5 stars
382
4 stars
174
3 stars
105
2 stars
39
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude interactions and poor order management.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.

Food Quality

Feedback on food quality is varied, with some customers enjoying their meals while others report cold, soggy, or poorly prepared food.

Staff Friendliness

Despite service issues, several reviews highlight the friendliness of the staff, particularly specific employees who provided excellent service.
  • JP
    Joe Payne
    Nov 19, 2025
    4.0
    It’s a drive in. I order a meal and take it home to eat.
  • LL
    Linda
    Nov 9, 2025
    5.0
    Stopped by Sonic a few days ago. It was pretty busy, so my order took a bit longer than usual, but the two carhops Anna and Jacob were great. They were friendly and professional, and you could tell they were doing their best even with the amount of people there.
  • EE
    Extraterrestrial2017
    Nov 5, 2025
    1.0
    The guy taking orders is unbelievably rude. I’m the only person there and he doesn’t answer so I drive around to another stall push the button and wait almost 10 minutes then he comes on and says “yeah”. That’s it, so I order ice cream and it literally took 14 minutes and it was partially melted. So they made it and let it sit. This place needs to shutdown. I’ll never go back. If you do go there, do not tip! The service and the food is horrible
  • KS
    Kiran Smith
    Nov 1, 2025
    5.0
    I’m a regular at this Sonic in Lago Vista. Originally, from Houston I have noticed that Sonic doesn’t provide the best service overall. However, my opinion was transformed after my interaction with Natalie. Kind, sweet, and attentive are only a few words I could use to describe her. She deserves a raise, a promotion and all the best in this competitive world! Thank you Natalie for making my day :)
  • DK
    Duston Daulton (kILLtHEtIEs)
    Oct 28, 2025
    1.0
    BS! 110%! Seriously, can’t your guys get this place in decent working order? At least, to a collective “Standard”… I keep trying to be optimistic on this Sonic in Lago, mostly because it’s the only late and I work a ton of hours.. it’s hard enough working 2 jobs with no time to cook for my kids… I just needed this order… “We don’t have sweat tea” I was told… “You’ll have to wait 20-30 minutes for anything aside from a burger” basically … The male on the intercom seems frustrated at ME for simply asking what was available… like, really dude?!?.. seems this place is hanging on by a thread.. this is literally the 4th time I’ve been screwed over AT THIS LOCATION!!! Please tell your staff- the website all indicates OPEN until 11pm. Why is nothing I wanted available? I’m guessing here, obvious to most I’m sure.. seems like this male didn’t want to pull out food or whatever the case… Not cool to lead people on by advertising open until 11pm if everything BUT A CHEESEBURGER is either “Out” or being “told it would take longer to cook than the amount of time available” this is manipulation- this is not as advertised- the staff here need to be axed, or shut the dang place down… so tired of having a half-a’d people ruining what should have been a decent meal for my family… as mentioned before, and maybe I should know better by now,.. the guys that just brought the food, FOR SURE, was the one on the intercom.. older white male- This is not who should be servicing customers… I wish there could be a way to REALLY rate these places so to conduct impactful - positive results.. seems to be going on deaf ears… js..