Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
3,951 reviews
5 stars
1,135
4 stars
688
3 stars
656
2 stars
406
1 star
1,066
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times for orders.
Cleanliness
Customers frequently reported unsanitary conditions, particularly in the dining area and restrooms.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
While some customers enjoyed the food, there were complaints about cold, burnt, or poorly prepared items.
Management Issues
Several reviews pointed to a lack of effective management, with calls for better training and oversight of staff.
- PMPaul MunizJan 5, 20261.0They always have an excuse on there coffee Machine always telling me that it’s broken or it doesn’t work every morning
- JMJennifer M.Jan 3, 20261.0I was given my order with items missing. Still at drive thru I asked for my missing items and was questioned about it and then was also treated a little bit rudely but whatever.
- MMMadisson MacedoDec 24, 20253.0When we came inside this McDonald’s , there was no one at the front taking orders. The place was trashy and there was food everywhere on the floor. Service was horrible, they took long making our food. Everywhere I looked there was fries, nugget boxes, napkins and ketchup on the floor. When I went to the bathroom there was no paper to dry my hands with. Never coming back.
- NKNate KimpeDec 20, 20251.0Don't go here even if every other place is closed it is better to starve than get some food here if you can. So, why do I say that? Because of a visit I had here recently. The one thing they had available was a cookie that was hard. Everything else was sold out! the kiosks even said that water was sold out. This location is in dire need of new management. I ended up going else where for food.
- VMVirginia MorseDec 13, 20251.0If I could give zero stars to this exact restaurant, I would. For being located on a highway you would think that they would figure out not to put signs over where they display your order so then you could make sure the order is correct. This of course is after you tell them the order three times. I understand that they hate their jobs but I also work in the food industry and this was such a joke. They got all my menu items wrong, and it was not a complicated order. 0/10 would not recommend
Frequently Asked Questions About McDonald's
What are the dine-in hours for this McDonald's location?
Dine-in service is available daily from 6:00 AM to 11:00 PM.
During what hours is the drive-through service open?
The drive-through is open every day from 4:00 AM until 1:00 AM the next day.
When can I order delivery from this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM.
What types of payment does this McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, it provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a McDonald's app available for ordering?
Yes, you can order via the McDonald's App, available on the Apple App Store and Google Play.
What are some nearby places I can visit when going to this McDonald's?
Nearby places include Grace Woods apartments and Dr.ikes True Value Home Center retail store, which you might visit before or after grabbing food.
Can I get delivery from McDonald's while staying at Grace Woods apartments?
Yes, McDonald's offers delivery services including no-contact delivery, so you can conveniently order while at Grace Woods.
How can I find this McDonald's if visiting Dr.ikes True Value Home Center?
McDonald's is located nearby at 4503 Interstate 35 N, Chesterfield, MO 63017, making it easy to visit after shopping at Dr.ikes True Value Home Center.