Panera Bread

Reviews

• DJ

  Domanique J

  Apr 16, 2026
  2.0
  Bare minimum staff in the lobby. No one is there to take your order so you're forced to use to tablets. Tables are not clean and trash cans are full. You have to keep getting up to ask for things (ie utensils) because it's not in the lobby. Maybe drive thru should have been the only option because being inside is not inviting at all.
• RS

  Randy Tuten (Saintkingdom)

  Mar 24, 2026
  4.0
  Anyone who hasn't been here in more than a few weeks needs ti know they have new management and have gotten better
• MM

  Morgan

  Mar 5, 2026
  1.0
  Literally was made fun of in the drive thru due to my name? Been here a few times and the attitudes of the employees are trash.
• BG

  Brent Garrow

  Mar 2, 2026
  4.0
  Hadn't had a bagel in several years. They seemed a little smaller. The cinnamon crunch didn't seem to have as much "crunch" as to what we remembered. The mocha latte was very good. Nobody was at the register so had to order from the kiosk which I did not like (why I marked service as a 3). The staff did aeem friendly.
• MB

  Molly Boyer

  Feb 27, 2026
  2.0
  I had a catering order for a 0630-0645 pick-up that I had placed 24 hours in advance- bagels, pastries, coffee. Nothing complicated. I arrived at 0630. Olivia was working at the front of the counter packing up scones, but did not acknowledge me and walked away, so I sat to wait. Multiple employees came back and forth to the pick up area working other orders, and other customers came and went with their pick up orders. I tried calling the restaurant number 5x from inside the restaurant, half thinking this would be funny if they answered and I said, hey I'm sitting in your restaurant waiting for my pre-order for 20 minutes, but the number is invalid. No one was working the front counter during this time Finally, after 25 minutes, I told an employee I was waiting for a catering order - her face registered surprise, but no apology or response was received that they would check and start working on it right away. After another 10 minutes, it became apparent that they were working on it, but this was not communicated to me. Once the order was completed, I had to ask for additional items to fulfill the order, like the cream cheese, utensils, plates, etc, that are advertised as being included with a catering order. I was offered an apology and the reason that the coffee maker was having issues, but it was fairly apparent that they had no idea about the order. The entire process took me 45 minutes to complete for an order placed 24 hours in advance.

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