Subway

3.9
233 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local La Porte Subway® Restaurant at 9629 Spencer Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9629 Spencer Hwy, La Porte, TX
77571, United States

Hours

Reviews

3.9
233 reviews
5 stars
119
4 stars
43
3 stars
27
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with complaints about staff being rude, unhelpful, and lacking training.

Food Quality

Several reviews highlighted issues with food quality, including stale bread, incorrect orders, and even foreign objects found in sandwiches.

Cleanliness

Some customers praised the cleanliness of the location, while others reported dirty tables and unsanitary conditions.

Order Accuracy

Numerous customers experienced problems with order accuracy, both in-store and online, leading to dissatisfaction.

Staff Friendliness

Despite negative feedback, some reviews noted friendly and helpful staff members, indicating inconsistency in service.
  • SG
    Sexton Gaines
    Nov 12, 2025
    1.0
    My wife went here today and ordered a foot long sub. She said that the person who was making the sandwich literally took meat back off the sub and the counted the slices of meat that were left on the sub before continuing with making it. The sandwich was an Italian BMT that my wife normally orders at the Subway off Fairmont and she ordered it the exact same way and it turned out not tasting nowhere near what it taste like when ordered at other Subways we’ve ordered this same sandwich the exact same way at other Subways we’ve been to in the past. Avoid this Subway like a plague/ does not deserve to remain in business… Subway alone is already pricey as it is … so us hard working people out here are at least expecting to get our bang for our buck for a dang SANDWICH that we can literally make at our house if we we’re not interested in paying for the convenience of someone else making it for us!! PLEASE CLOSE THIS LOCATION DOWN!!
  • JH
    Justin Hall
    Oct 20, 2025
    3.0
    This is for subway as a whole, you can't order online and receive the offer because the system doesn't say if it's a location participating in the deal. But when you look it up it say it does on your system but doesn't except the offer. The store itself Is cool I always have problems ordering online now im forced to eat sonics instead of my health choice.
  • HH
    H
    Oct 5, 2025
    1.0
    There was literal plastic in my sandwich that I almost choked on. How is someone so careless that they don’t notice they are putting plastic in your sandwich?
  • NC
    Na Chai
    Sep 23, 2025
    1.0
    Worst customer service! The ladies work there need some sort of training interacting with customers!!! Omg not coming back! I did place a complain at the corporate! Having all these bad reviews why management does not pay attention to this!!!!! Agreed with all comments here… why the owner does not see this? Why these ladies working here who refuses customer services!!!! Worst
  • CL
    Cristhian Lucha
    Aug 16, 2025
    5.0
    Excelente servicio y atención al cliente

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 9629 Spencer Hwy, Spencerwood Shopping Center, Harris, La Porte, TX 77571.

What are the operating hours of the Subway at Spencerwood Shopping Center?

The Subway is open Monday to Friday from 9:00 AM to 10:30 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.