McDonald's

3.1
207 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
9323 Spencer Hwy, La Porte, TX
77571, United States

Hours

Reviews

3.1
207 reviews
5 stars
76
4 stars
25
3 stars
22
2 stars
17
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders.

Service Speed

Numerous reviews highlighted slow service times, with long waits for food and poor management of busy periods.

Customer Service

Feedback indicated a lack of professionalism and attentiveness from staff, with several customers experiencing rude interactions.

Cleanliness

While some customers praised the cleanliness of the establishment, others noted dirty tables and trash cans.

Food Quality

Several reviews mentioned poor food quality, including undercooked items and incorrect modifications.
  • TD
    Ted Davis
    Dec 30, 2025
    1.0
    Order a quarter pounder with cheese, and a hamburger meat was undercooked it was raw
  • KC
    Kimberly Choi
    Dec 28, 2025
    1.0
    They forgot to add bacon to my BACON qtr cheeseburger. They weren’t even packed to make that mistake.
  • L7
    Laby 70
    Dec 18, 2025
    1.0
    Got a burger this morning. Soon as I bit into it. I had this paper in the burger with a nasty taste. Sure hope it doesn't make me sick. This is nasty, and how the hell do you not see the paper on the patty you are cooking? Are you not looking at it on the grill?. This could easily choke a child. You people need to pay attention to what the hell you all are doing. You can clearly see it is the butcher paper that separates the patty in the packaging.
  • EG
    E Garcia
    Dec 14, 2025
    1.0
    Slow slow slow I hate coming to McDonalds in general unless I have time to waste but this location has got to be one of the worst the food and customer service is good for the most part but fast food is not fast anymore and what kills me about waiting is getting my food and not having it served hot
  • JK
    Jacquelyn King
    Dec 3, 2025
    2.0
    This was my first time here since it opened. An old friend, who has never eaten at McDonald's,took me out for lunch. It was very clean and festive for Christmas. The lady cleaning the dining room was very sweet and helpful. My friend ordered for me while I sat at the table, so I can't comment on the counter service or workers in the back. I saw something move on my tray. Thought it was just a shadow, then something appeared on the receipt they tape to the tray. I assumed it was a fly and went to shoo it off, but rather than fly away, it crawled under the tray! It was a roach! I didn't say anything to my friend, I didn't want to upset him, nor did I say anything to the management. It kind of ruined the experience for me. I had a Quarter Pounder meal.The food was cold and unappetizing. Something is NOT right with bread these days. I remember the taste of a Quarter pounder from the 70's. These hamburgers today taste NOTHING like the originals. I would have given more stars, if not for my unwelcomeed "visitor". The lady cleaning the tables gets a 5 star. She was the highlight of our visit, she and the beautiful decorations. Time to call an exterminator McDonald's, some people aren't as passive as me.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week, from 12:00 AM to 11:59 PM.

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Friday and Saturday.