McDonald's

3.6
2182 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2300 Gulf Freeway, La Marque, TX
77568, United States

Hours

Reviews

3.6
2,182 reviews
5 stars
824
4 stars
481
3 stars
343
2 stars
165
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and frequent order mistakes.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or incorrect orders.

Cleanliness

Several reviews highlighted the cleanliness of the location, with some praising the fast service and well-maintained environment.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, citing unprofessional behavior and lack of accountability.
  • FJ
    Fernando Flores JR
    Jan 2, 2026
    1.0
    Found a hair in my food. Lost my appetite 😔, feel like throwing up
  • TJ
    Tyejany Spencer/ Jefferson
    Dec 15, 2025
    5.0
    I had a delivery order. Everything was fresh and good. I got almost everything I asked for except they miss the milk but it was a small mistake. Overall I appreciate the order.
  • AA
    Airell
    Dec 14, 2025
    1.0
    I been coming here for years. I notice everytime i do a pickup order from my app. I pull to the speaker. They ask me for my code. I give said code. Then they leave the speaker. I hear them go to the other speaker in lane 2 take 800 minutes to deal with them. Just for a different person to come on my speaker to Again ask me for the code I just gave them. I only order here cause its closest to my job. Otherwise I do not recommend anyone places any orders here. But this happens to me every time I come here. Im never able to give my code and pull up. I have to give them my code. Just for them to go completely silent. Then a brand new person comes to the speaker and asks for my code again. Worst time to visit here is anytime after breakfast. I try not to leave negative reviews. But this been happening for a year. DO NOT RECOMMEND
  • FF
    FM S (FSCG)
    Dec 12, 2025
    1.0
    Went to drive through, they got our phone code on the speaker, redeemed he voucher, went to the window to pay and guess what they didn't see the discount and they didn't care to fix the issue even tho it was just redeemed. So as promised to the guy who didn't care (older guy), here's a 1 star review.
  • SF
    Seth Ferguson
    Dec 2, 2025
    1.0
    After multiple bad experiences here, I am finally writing to warn people about this horribly run location. After quite some time I decided to give this place another chance and ordered through the app to pick it up. When I got home I discovered they didn’t put any of my two orders of fries in the bag. Not wanting to drive all the way back up there I tried to call. However they refused to answer both times and just let it go to the answering service. Having to drive all the way up there again I wanted them to remake the order since it was already just lukewarm and would no doubt be even worse by the time I got home. The girl just sighed and complained it was still warm to another employee. She told the manager who after rolling her eyes begrudgingly had it remade. At no time did the manager or any team member apologize for the error or the inconvenience of me having to go back up there. Then the employee comes to the counter where another gentleman and I are waiting, sets two back down and yells “order for Rick” and proceeded to talk to him about his order. After she walks away I call back and ask if those are my bags. With an attitude she says yes and suggested that I should have known that. I explained that setting down bags and yelling order for Rick would cause one to assume that the bags are Rick’s order. That was met with just more attitude. It was just a horrible experience that showed absolutely zero concern for customer service by anyone from the manger on down

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in La Marque, TX?

McDonald's is open daily from 5:00 AM to midnight for dine-in and drive-thru services, and delivery is available from 5:15 AM to 11:45 PM.

Does this McDonald's location offer drive-thru services?

Yes, McDonald's in La Marque, TX has a drive-thru open daily from 5:00 AM to midnight.